Chatwoot vs LiveChat
Both are Customer Support tools. Below, the differences that matter: verified pricing, editorial scores and who each one is really for.
Chatwoot: Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available. Pricing: from from $19/agent/mo (billed annually). (data verified July 2026)
LiveChat: LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard. Pricing: from from $19/mo per person (billed annually). (data verified June 2026)
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At a glance
 Chatwoot ◆ |
 LiveChat ◆ | |
|---|---|---|
| Rating | — | — |
| Pricing | from $19/agent/mo (billed annually) | from $19/mo per person (billed annually) |
| Pricing model | Freemium | Subscription |
| Category | Customer Support | |
| Exclusive deal | ◆ -5% on all your payment with code SAASPARTOUT | — |
| Visit website → | Visit website → | |
Editorial scorecard
Editorial score from our review methodology — not user ratings.
| Ease of use | 7.5 | 8.0 |
| Features depth | 8.0 | 7.5 |
| Value for money | 9.0 | 7.0 |
| Support quality | 6.5 | 7.5 |
| Integrations | 7.0 | 8.5 |
| Scalability | 6.5 | 7.0 |
| Documentation | 7.5 | 7.0 |
| Onboarding speed | 7.0 | 8.0 |
| Overall | 7.4 | 7.6 |
Frequently asked questions
What is Chatwoot?
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
What is LiveChat?
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
How much do Chatwoot and LiveChat cost?
Chatwoot: from $19/agent/mo (billed annually). LiveChat: from $19/mo per person (billed annually).
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