Crisp vs LiveChat
Both are Customer Support tools. Below, the differences that matter: verified pricing, editorial scores and who each one is really for.
Crisp: Crisp is an all-in-one customer messaging platform with live chat, chatbot, shared inbox, and knowledge base. Pricing: from Free plan available · from $45/mo. (data verified June 2026)
LiveChat: LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard. Pricing: from from $19/mo per person (billed annually). (data verified June 2026)
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At a glance
 Crisp |
 LiveChat ◆ | |
|---|---|---|
| Rating | — | — |
| Pricing | Free plan available · from $45/mo | from $19/mo per person (billed annually) |
| Pricing model | Freemium | Subscription |
| Category | Customer Support | |
| Visit website → | Visit website → | |
Editorial scorecard
Editorial score from our review methodology — not user ratings.
| Ease of use | 8.5 | 8.0 |
| Features depth | 8.0 | 7.5 |
| Value for money | 7.5 | 7.0 |
| Support quality | 7.0 | 7.5 |
| Integrations | 8.0 | 8.5 |
| Scalability | 6.5 | 7.0 |
| Documentation | 7.5 | 7.0 |
| Onboarding speed | 8.0 | 8.0 |
| Overall | 7.6 | 7.6 |
Frequently asked questions
What is Crisp?
Crisp is an all-in-one customer messaging platform with live chat, chatbot, shared inbox, and knowledge base.
What is LiveChat?
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
How much do Crisp and LiveChat cost?
Crisp: Free plan available · from $45/mo. LiveChat: from $19/mo per person (billed annually).
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