Fider vs LiveChat
Both are Customer Support tools. Below, the differences that matter: verified pricing, editorial scores and who each one is really for.
Fider: Fider is the #1 free product feedback tool to centralize feature requests and customer votes. Pricing: from Free (Pro from $25/mo). (data verified July 2026)
LiveChat: LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard. Pricing: from from $19/mo per person (billed annually). (data verified June 2026)
Transparency: if you buy through our links we may earn a commission, at no extra cost to you. Rankings cannot be bought. How we rate tools
At a glance
 Fider |
 LiveChat ◆ | |
|---|---|---|
| Rating | — | — |
| Pricing | Free (Pro from $25/mo) | from $19/mo per person (billed annually) |
| Pricing model | Freemium | Subscription |
| Category | Customer Support | |
| Visit website → | Visit website → | |
Editorial scorecard
Editorial score from our review methodology — not user ratings.
| Ease of use | 8.5 | 8.5 |
| Features depth | 6.0 | 8.0 |
| Value for money | 9.0 | 7.5 |
| Support quality | 7.0 | 7.0 |
| Integrations | 5.5 | 8.5 |
| Scalability | 7.5 | 7.5 |
| Documentation | 7.0 | 6.5 |
| Onboarding speed | 9.0 | 8.0 |
| Overall | 7.4 | 7.7 |
Frequently asked questions
What is Fider?
Fider is the #1 free product feedback tool to centralize feature requests and customer votes.
What is LiveChat?
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
How much do Fider and LiveChat cost?
Fider: Free (Pro from $25/mo). LiveChat: from $19/mo per person (billed annually).
More comparisons
Fider vs ChatBot Fider vs Chatfuel Fider vs Chatwoot Fider vs Gorgias LiveChat vs Chatwoot LiveChat vs Jotform