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About 55PBX
What is 55PBX?
55PBX is a comprehensive virtual PBX and call center platform designed to improve communication across all sectors of your company. It integrates voice, SMS, and digital channels into a single system, reducing interaction costs by up to 70% and enabling seamless customer service.
Who is it for?
55PBX is ideal for small to large businesses that need a scalable phone system with advanced call routing, IVR, and CRM integrations. It suits sales teams, support centers, and administrative offices. It is not for individuals or very small teams needing a simple personal phone number.
Key benefits and use cases
With 55PBX, you can deploy virtual extensions, set up intelligent IVRs, manage queues, and monitor real-time performance. Use cases include outbound campaigns with predictive dialer, customer support with CSAT surveys, and integration with popular CRMs like Salesforce, Zendesk, and HubSpot. The platform is 100% web-based, with mobile apps for Android, and supports SIP trunking from providers like Embratel and Vivo.
Key features
- Virtual Extensions – Set up unlimited extensions that work on any device, ensuring flexibility and mobility.
- Smart IVR – Use text-to-speech and dynamic menus to route callers efficiently.
- Real-time Dashboard – Monitor call queues, agent performance, and live metrics with wallboard displays.
- CRM Integrations – Sync with Salesforce, Zendesk, HubSpot, and RD Station for seamless workflow.
- Outbound Dialer – Automate outbound calls with predictive and power dialing modes.
- Reporting & Auditing – Access detailed financial reports, KPI reports, and call recordings.
- Webphone & Mobile Apps – Make and receive calls directly from your browser or Android/iOS devices.
SaaSpartout Score
7.7
/10
Editorial score from our review methodology — not user ratings.
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55PBX Pricing
55PBX pricing: from $15/mo.
Pro – from $15/user/month
Includes full license for administrative areas, outbound broadcast, time clock, premium telephony with Embratel and Vivo, 100% web access, webphone, Android app, and financial reports.
Premium – from $25/user/month (Most Popular)
Everything in Pro, plus real-time KPI reports, integration with market CRMs, electronic IVR with text-to-speech, satisfaction surveys (NPS, CSAT), and queues with overflow, transfer, and priority.
Enterprise – Custom pricing
Everything in Premium, plus dialer, PCI secure IVR, intelligent IVR, AD integration, and contact form automation. Ideal for large operations needing advanced automation.
Note: Prices are indicative; actual costs may vary. Contact 55PBX for a quote. No free plan, but a free demo is available.
Frequently asked questions
How much does 55PBX cost?
55PBX pricing starts at $15 per user per month for the Pro plan, with Premium at around $25 per user per month, and Enterprise custom pricing. Contact 55PBX for exact quotes.
Is there a free trial or free plan?
55PBX does not offer a free plan, but you can request a free demo to test the platform before committing.
Who is 55PBX best for?
55PBX is best for businesses of all sizes that need a robust virtual PBX and call center solution, especially those with sales and support teams that require CRM integration and advanced call routing.
What are the top 55PBX alternatives?
Popular alternatives to 55PBX include RingCentral, Nextiva, Vonage, and 8x8, which offer similar cloud PBX and call center features.
Can I use 55PBX with my existing phone system?
Yes, 55PBX supports SIP trunking from providers like Embratel and Vivo, and works with desk phones or softphones via webphone and mobile apps.
