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About Continually
What does Continually do?
Continually is a website chatbot builder and live chat tool that helps businesses never miss a lead. It automatically responds to visitors with friendly conversational messages, even when your team is offline or in a different time zone. The platform combines drag-and-drop bot building, live chat inbox, automatic scheduling, and integrations with 1,500+ apps.
Who is it for?
Continually is best for small to mid-size businesses, marketers, and sales teams that want an easy way to capture leads from their website without complex setup. It's also a strong fit for teams that prefer chatbot software that supplements live chat, not replaces it. It is NOT ideal for enterprises needing advanced AI natural language processing or heavy customization beyond the built-in drag-and-drop builder.
Use cases
Example: A SaaS company uses Continually to greet visitors, qualify leads with a short bot flow, then hand off to a human via live chat. Another uses automatic scheduling to book demos directly from chatbot conversations. A third connects lead data to HubSpot via Zapier for seamless CRM updates.
Key features
- Drag-and-drop bot builder — Build complex chatbots in minutes without coding.
- Live chat inbox — Reply to messages and take over bot conversations in real time.
- Automatic meeting scheduling — Let customers book meetings by connecting your calendar.
- Integrations with 1,500+ apps — Send leads to Mailchimp, HubSpot, ActiveCampaign, and more via Zapier or native integrations.
- Rich media engagement — Use images, GIFs, videos, and emojis in your chatbot messages.
- 1-line embed or WordPress plugin — Easy installation with a single code snippet or plugin.
SaaSpartout Score
7.6
/10
Editorial score from our review methodology — not user ratings.
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Continually Pricing
Continually pricing: Free plan available, paid plans from $29/mo. Billing model: Freemium.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free Plan
$0/mo — Limited features, includes basic chatbot and live chat capabilities.
Professional Plan
$29/mo — Full access to bot builder, live chat, integrations, and more. Includes 14-day free trial of premium features.
Enterprise Plan
Custom pricing — Includes concierge onboarding, priority support, and advanced features. Annual discounts up to 33% available.
Frequently asked questions
Is Continually free?
Yes, Continually offers a free plan with basic features. Paid plans start at $29/mo, and all new accounts get a 14-day free trial of premium features.
How much does Continually cost?
Continually pricing: Free plan available. Professional plan is $29/mo. Enterprise plan has custom pricing. Annual plans save up to 33%.
What is Continually best for?
Continually is best for small to mid-size businesses that want an easy drag-and-drop chatbot builder combined with live chat to capture leads 24/7.
What are the top alternatives to Continually?
Top alternatives include Drift, Intercom, Tidio, and ManyChat. Continually is often chosen for its simplicity and focus on lead capture with live chat handoff.
Can I cancel my Continually subscription anytime?
Yes, you can cancel at any time from your billing page. Your subscription remains active until the end of the current billing cycle, then downgrades to the free plan.
Does Continually integrate with HubSpot?
Yes, Continually offers a native integration with HubSpot, as well as integrations with Mailchimp, ActiveCampaign, Drip, Moosend, and over 1,500 apps via Zapier.
