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About Feedcheck
Feedcheck is a review management platform designed for multi-location brands in hospitality and services. It brings all customer reviews into a single dashboard, helping you monitor sentiment, respond in real time, and boost in-store revenue. Instead of switching between platforms, you get one centralized view of feedback across all your stores, restaurants, or hotel branches.
Who is Feedcheck for?
Feedcheck is built for multi-location businesses—restaurant chains, retail stores, hotels—that need to manage reviews at scale. It is not for single-location businesses or those with minimal review volume, as its value lies in aggregation and pattern detection across multiple sites.
Key capabilities
With Feedcheck, you can set up real-time alerts, respond to reviews using AI-generated replies that match your brand voice, and analyze customer sentiment beyond star ratings. You can also benchmark competitors and display reviews on your website using widgets to build trust.
Who it is for
Marketing teams, reputation managers, and operations leads at multi-location consumer brands use Feedcheck to streamline review monitoring, protect brand reputation, and turn feedback into actionable business insights.
Key features
- All Reviews in One Place — Centralized review monitoring across all locations and platforms in one dashboard.
- Tailored AI Replies — Generate personalized responses that reflect your brand’s tone, saving time and avoiding robotic replies.
- Real-time Alerts — Get instant notifications when new reviews come in or when trends spike.
- Sentiment Analysis — Understand customer emotions and identify recurring themes beyond star ratings.
- Competitor Benchmarks — Compare your performance against competitors to discover strengths and market positioning.
- Review Widgets — Collect more reviews and showcase them on your website to build trust.
- Integrations — Sync with tools like Zendesk, Slack, and Twilio to streamline workflows.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Feedcheck Pricing
Feedcheck pricing: from $99/mo.
Lite
For up to 29 products (including competitor ones) and 1 channel. Includes on-going review aggregation, unlimited alerts, review history, flexible data filters, and 24/7 global support. Billed by credit card. Start with a 7-day free trial.
Plus
For up to 330 products (including competitor ones) and 3 channels. Includes competitor brands, daily review aggregation, review & response links, analytics with trends and reports, topic sentiment analysis, word explorer, and integrations. Billed by credit card.
Enterprise
For any number of products and channels, with custom aggregation, any competitors, import/export data, full analytics, API, widgets, and custom integrations. Billed by credit card or wire.
All plans include a 7-day free trial. Product-specific pricing available for consumer brands.
Frequently asked questions
How much does Feedcheck cost?
Feedcheck plans start at approximately $99 per month for the Lite plan, which covers up to 29 products and 1 channel. Plus and Enterprise plans are available for more extensive needs.
Does Feedcheck offer a free trial?
Yes, Feedcheck offers a 7-day free trial on all plans, allowing you to test the platform before committing.
What is Feedcheck used for?
Feedcheck is a review management platform for multi-location brands (e.g., restaurants, hotels, retail chains). It aggregates reviews, monitors sentiment, and helps you respond to customer feedback in one place.
Can I respond to reviews directly in Feedcheck?
Yes, you can respond to reviews directly within the app. Feedcheck also offers AI-generated reply suggestions that you can customize to match your brand voice.
What are the best alternatives to Feedcheck?
Common alternatives include platforms like Trustpilot, Birdeye, and ReviewTrackers, which also offer review monitoring and response features. The best choice depends on your specific multi-location needs.
Which review channels can Feedcheck monitor?
Feedcheck supports major channels like Amazon, Target, Walmart, and Best Buy, as well as regional alternatives and other main review platforms.
