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About Loop Email
What does Loop Email do?
Loop Email is an all-in-one shared inbox and team email platform designed to bring all your private and shared channels into one workspace. It helps teams centralize conversations, collaborate via mentions and assignments, and automate routing and tagging to streamline operations.
What problem does it solve?
It eliminates app-switching and email clutter, so teams can focus on prioritized tasks, boost accountability, and stay responsive as a unit. With features like shared templates, SLA monitoring, and Insights, it supports data-driven decision-making.
Who is it for?
Loop Email is built for high-performing teams—like customer support, sales, or operations—that need a unified communication hub. It's ideal for small to mid-sized businesses (10+ users) looking to replace multiple tools. It's not designed for solo users or teams that prefer simple, single-inbox email.
Real use cases
Use Loop Email to manage a shared support inbox, assign conversations to team members, automate tagging by topic, and monitor response times with SLA. It's also great for internal team chat and direct messaging to keep everyone in the loop.
Key features
- Centralized conversations — Connect private and shared channels to manage all messages in one workspace.
- Collaboration tools — Mention teammates, assign conversations, and use direct messaging for private chats.
- Workflow automation — Automate routing and tagging to reduce busywork and speed up response times.
- Loop Inbox — Filters important conversations to help your team prioritize tasks.
- Accountability features — Assign email conversations to define responsibility and ensure follow-through.
- SLA monitoring — Track performance against service-level agreements.
- Insights and reports — Monitor key metrics to make data-driven decisions.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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Loop Email Pricing
Loop Email pricing: from €15/user/mo.
Starter
€15 per user/month (annual billing, min 3 users) or €18.75 monthly. Includes 3 shared inboxes, email channels, basic email reports, and in-app support.
Pro
€30 per user/month (annual billing, min 10 users) or €37.5 monthly. Includes 10 shared inboxes, email channels, automated workflow rules, personalized reports, and in-app support.
Enterprise
Custom pricing (min 30 users, annual or monthly). Includes 10+ shared inboxes (pay per additional), email channels, automated workflow rules, custom reports, dedicated support, and custom migration.
All plans come with a 14-day free trial—no credit card required.
Frequently asked questions
How much does Loop Email cost?
Loop Email starts at €15 per user per month (billed annually, min 3 users) for the Starter plan. The Pro plan is €30 per user per month (annual, min 10 users). Enterprise pricing is custom.
Is there a free trial or free plan?
Yes, Loop Email offers a 14-day free trial with no credit card required. There is no permanent free plan.
What is Loop Email best for?
Loop Email is best for teams that need a unified shared inbox and team email platform—like customer support, sales, or operations teams—that want to reduce app-switching and automate workflows.
What are the top alternatives to Loop Email?
Popular alternatives include Front, Missive, Help Scout, Hiver, and Zendesk Shared Inboxes. Each has different pricing and features, so it depends on your team size and needs.
Does Loop Email integrate with other apps?
The scraped context mentions connecting private and shared channels/inboxes, but specific integrations are not listed. For a full list, it's best to check Loop Email's website or contact support.
Is Loop Email secure?
Yes, Loop states that it considers the security, confidentiality, and availability of your information. For detailed security measures, refer to their official documentation.
