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About Predictive Dialer
What is Predictive Dialer?
Predictive Dialer is a cloud-based outbound calling platform that automates the dialing process. It offers three tiers—Click-to-Call for simple one-click dialing, Power Dialer for automated list dialing, and a full Predictive Dialer engine that calls multiple lines simultaneously and connects reps only when a live person answers. This helps sales teams reach up to three times more prospects per hour without hiring additional staff.
Who is it for?
Built for outbound sales teams, remote reps, and distributed sales floors, Predictive Dialer is ideal for organizations that rely on high-volume calling—such as inside sales, lead generation, and telemarketing. It is not designed for businesses that need extensive inbound call center features or complex IVR customization (though IVR and forwarded calls can be billed per call).
Real use cases
Sales teams use it to shorten the sales cycle by maximizing talk time with live prospects. Managers benefit from call recording to coach reps. Agencies and high-volume callers can automate outreach, skip voicemails, and use data insights to optimize calling times and lead quality. The platform works on any device—desktop, mobile, landline, or VoIP—with no hardware required.
Simplified pricing and free trial
Predictive Dialer offers a 14-day free trial with no credit card required. Plans start at $49 per user per month for Click-to-Call, up to $169 per user per month for the Predictive plan. There are no contracts, no setup fees, and unlimited talk and text minutes (with fair-usage limits).
Key features
- Click-to-Call — One-click outbound calling from any device, eliminating manual dialing for the simplest setups.
- Power Dialer — Automatically dial through lists so reps focus on live conversations, increasing call volume without extra effort.
- Predictive Dialing — Calls multiple lines simultaneously and uses live-answer detection to connect reps only when a person picks up.
- Voicemail Detection — Automatically skips unanswered calls and voicemail boxes to keep reps in flow.
- Call Recording — Built-in recording for managers to coach reps and improve close rates.
- Cloud-Based Accessibility — Log in from any browser on any device—no hardware or IT setup needed.
- Smart Call Tracking — Track outcomes by time, geography, lead quality, and rep to dial smarter and convert more.
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Predictive Dialer Pricing
Predictive Dialer pricing: from $49/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Click-to-Call — $49/user/mo
- One-click outbound calling
- No manual dialing
- Simple setup
Power Dialer — $119/user/mo
- Automated list dialing
- Rep-focused workflow
- Increased call volume
Predictive Dialer (Most Powerful) — $169/user/mo
- Multi-line simultaneous dialing
- Live-answer detection
- Maximum rep talk time
All plans include a 14-day free trial with no credit card required. No contracts, no setup fees, cancel anytime. Usage may be subject to fair-use limits (up to 48h talk time per day per seat) and carrier/compliance fees.
Frequently asked questions
How much does Predictive Dialer cost?
Plans start at $49 per user per month for Click-to-Call, $119 for Power Dialer, and $169 for the full Predictive Dialer plan. A 14-day free trial is available with no credit card required.
Is Predictive Dialer free?
No, but they offer a 14-day free trial with no credit card or contract. After the trial, you pay a monthly subscription.
What is a predictive dialer?
A predictive dialer is a system that automatically calls multiple phone numbers at once and connects an agent only when a live person answers, saving time compared to manual dialing.
Who is Predictive Dialer best for?
It's best for outbound sales teams, remote reps, and call centers that need to maximize call volume and talk time without hiring more staff. It's not ideal for businesses requiring complex inbound call center features.
What are the top alternatives to Predictive Dialer?
Alternatives include tools like Five9, Talkdesk, or Aircall, which offer similar outbound dialing and call center features. We recommend comparing features and pricing for your specific needs.
What is the main limitation of Predictive Dialer?
The platform focuses on outbound calling and may not be suitable for extensive inbound call management. Also, some advanced features are in beta (next-gen platform), and international rates and compliance fees apply.
