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Cloud-based call center software with AI coaching, power dialing, and real-time analytics for sales and support teams.
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About Spike
What is Spike?
Spike is an AI-powered email platform that transforms traditional email into a chat-like experience. It solves the problem of cluttered inboxes and long email threads by sorting conversations by person and offering intelligent sorting, AI summaries, and drafting assistance. Built for teams and professionals, Spike replaces the need for multiple apps by combining email, chat, docs, tasks, and video calls in one unified workspace.
Who is it for?
Spike is ideal for small teams (up to 3 members can use the free plan), growing businesses, and advanced teams that need shared inboxes, custom domains, and collaboration with external users. It is not designed for large enterprises requiring complex CRM integrations or heavy compliance workflows.
Real use cases
Use Spike to manage all your email accounts in one place, draft replies with AI context, collaborate on notes and tasks without switching apps, and hold video calls without scheduling links. It works with any existing email provider (Gmail, Microsoft, etc.) or you can create a new business email with Spike.
Key features
- Conversational Email — Chat-like interface replaces long threads; external recipients see regular email.
- AI Summaries & Drafting — Instant summaries of unread conversations and AI-drafted replies with context.
- Unified Inbox — Connect multiple email accounts, team chat, docs, tasks, and calendar in one view.
- Shared Inbox — Assign, track, and manage team emails together.
- Video & Audio Calls — Secure calls without downloads or scheduling links.
- Collaboration with Non-Users — Chat, share files, and collaborate with anyone even if they don't have Spike.
- Priority Inbox & Super Search — Smart sorting and instant search across all messages and files.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
Spike Pricing
Spike pricing: from $4/seat/mo.
Starter (Free)
Free forever for up to 3 members. Includes 1 teamspace, free @spike.team email, 60 days search history, 15 GB storage, Spike AI (10 queries for AI message generator and conversation summary), and standard support.
Team (Most popular)
$4 per member per month (billed annually). Everything in Starter, plus unlimited Spike AI, free custom email domain, unlimited search history, 100 GB storage, and shared inbox.
Business
$8 per member per month (billed annually). Everything in Team, plus 1 TB storage, large file upload up to 500 MB, VIP support, with upcoming features like video call recording and SAML-SSO.
All plans include conversational email, unified inbox & calendar, secure video calls, shareable notes & tasks, voice messages, and privacy guarantee (ad-free, no data selling).
Frequently asked questions
What is Spike and how does it work?
Spike is an AI-powered email platform that converts traditional email into a chat-like interface. It sorts conversations by person, offers AI summaries and drafting, and unifies email, chat, docs, tasks, and video calls in one workspace.
How much does Spike cost?
Spike offers a free Starter plan for up to 3 members. Paid plans start at Team for $4 per member per month (billed annually) and Business for $8 per member per month (billed annually).
Does Spike have a free plan?
Yes, Spike has a free Starter plan that supports up to 3 members, includes 15 GB storage, and limits AI queries to 10 per month for some features.
Who is Spike best for?
Spike is best for small to medium teams and professionals who want to streamline email management with AI and reduce app switching. It's great for startups, remote teams, and freelancers.
What are the main alternatives to Spike?
Alternatives include Google Workspace (Gmail), Microsoft Outlook, Twobirds, and Hey. Spike differentiates with its chat-like email, all-in-one workspace, and built-in AI.
What are Spike's key limitations?
Spike is not designed for large enterprises with complex CRM needs or strict compliance. The free plan limits search history to 60 days and storage to 15 GB. Some advanced features like SAML-SSO and video call recording are still marked as 'soon'.
