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About Spikesh
What is Spikesh?
Spikesh is an incident response platform that calls your team when things go wrong. It sends real-time alerts via phone calls, SMS, WhatsApp, Telegram, Slack, Microsoft Teams, and 80+ integrations, so you know about incidents before your customers do.
What problem does it solve?
Spikesh eliminates the chaos of missed alerts and manual escalations. With automated on-call rotations, DnD-bypassing alerts, and one-click actions, teams can respond faster and sleep soundly knowing systems are covered 24/7.
Who is it for?
Spikesh is built for on-call teams, DevOps, SREs, and IT operations in companies of any size. It's ideal for teams that rely on Slack or Teams and need a no-hassle way to manage incidents. It may be overkill for individuals who only need basic monitoring.
Real use cases
Use Spikesh to trigger alerts from Prometheus or Datadog, escalate to on-call members automatically, manage war rooms via video conferencing, and keep stakeholders updated with a beautiful status page. ChatOps lets you respond to incidents without leaving your chat tool.
Key features
- Unlimited alerts — Get phone call, SMS, and push alerts that bypass Do Not Disturb.
- 80+ integrations — Connect with Prometheus, Datadog, Slack, Teams, and more out of the box.
- On-call scheduling — Flexible rotations, calendar sync, and instant overrides.
- ChatOps actions — Trigger, acknowledge, resolve, or comment on incidents from Slack or Teams.
- Automated escalations — Assign alerts to the right person, with acknowledgment timers and escalation policies.
- Status pages — Keep customers informed with a customizable public status page.
- Live call routing — Route incoming calls to the on-call member with central numbers and voicemail.
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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Spikesh Pricing
Spikesh pricing: from $7/user/mo.
Starter — $7 per user/month
14-day free trial. Includes 100 total alerts on phone and SMS per month, WhatsApp and Telegram alerts, ChatOps with Slack/Teams/Discord, on-call schedules, limited live call routing, and status page.
Business — $14 per user/month
Everything in Starter, plus unlimited alerts on phone and SMS, multiple teams/workspaces, alert routing, unlimited live call routing, external scripts, incident context with JIRA/ClickUp/Linear, and war rooms.
Enterprise — Custom
Adds SSO (SAML), dedicated support channel, managed live call routing, tailored incident insights, and priority feature requests. Contact sales.
All plans come with a 14-day free trial, no credit card required. Cancel anytime.
Frequently asked questions
How much does Spikesh cost?
Spikesh has two published plans: Starter at $7 per user/month and Business at $14 per user/month, billed monthly or yearly (with 1 month free). Enterprise pricing is custom.
Does Spikesh offer a free trial?
Yes, every plan includes a 14-day free trial. No credit card is required to start.
What is Spikesh used for?
Spikesh is an incident response and on-call management tool. It sends real-time alerts via phone, SMS, chat apps, and more, and helps teams schedule on-call rotations, escalate incidents, and keep status pages updated.
Who is Spikesh best for?
It's best for on-call teams, DevOps, and SREs who need reliable alerting and simple on-call scheduling. Its ChatOps features make it especially useful for teams that work in Slack or Microsoft Teams.
What are the top alternatives to Spikesh?
Popular alternatives include PagerDuty, Opsgenie, and incident.io. Spikesh differentiates with simpler pricing, unlimited alerts on the Business plan, and a strong focus on ChatOps.
Does Spikesh have any limitations?
The Starter plan caps at 100 phone/SMS alerts per month and supports only one on-call schedule. Advanced features like SAML SSO, live call routing, and custom reports are only available on Business or Enterprise plans.
