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Tooltip.io Customer Support

from $249/mo

Tooltip.io (Customer Support): Tooltip.io is an in-app messaging suite for the web, offering templates to guide and engage users. Pricing: from $249/mo. (data verified August 2026)

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About Tooltip.io

What is Tooltip.io?

Tooltip.io is an in-app messaging suite for the web that enables you to create, customize, and publish various messaging campaigns directly on your website. It solves the problem of static, one-size-fits-all communication by letting you target the right users with the right message at the right time, all without requiring developers for every change.

Who is it for?

Tooltip.io is ideal for product managers, UX designers, and growth marketers at SaaS and web-based companies who need to improve user onboarding, announce new features, or drive engagement. It is not for those seeking a simple email marketing tool or a full-scale customer communication platform; it focuses specifically on in-browser messaging.

Real use cases

Use Tooltip.io to highlight new page elements with tooltips, announce big news with popups, suggest content via notifications, or engage users with slideouts and hotspots. It is also useful for answering frequent questions with widgets and creating immersive in-product experiences by connecting campaigns with your product back-end.

Key features

  • Messaging templates — Use tooltips, popups, notifications, bars, banners, slideouts, containers, hotspots, and widgets for every interaction scenario.
  • Browser-based creation — Build, customize, and preview campaigns directly on your site with the companion Google Chrome extension.
  • Simple integration — Add Tooltip.io to your site with a copy-and-paste script or via Google Tag Manager.
  • Targeting and segmentation — Set up triggers and segmentation to reach the right users at the right time.
  • Customizable design — Customize the look and feel to match your product aesthetic.
  • Real-time performance tracking — Monitor engagement with up-to-the-minute accuracy and export data easily.
  • Responsive and secure — Campaigns work across all major browsers and domains, and are secured for SSL sites.

SaaSpartout Score

7.3 /10
Ease of use 7.5
Features depth 8.0
Value for money 6.5
Support quality 7.0
Integrations 8.5
Scalability 7.0
Documentation 6.0
Onboarding speed 8.0

Editorial score from our review methodology — not user ratings.

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Tooltip.io Pricing

Tooltip.io pricing: from $249/mo.

Free Trial

Try Tooltip.io free for 14 days (no credit card required). No hidden fees.

Pro Plan

$249 per month. Includes up to 100k monthly active users, unlimited messaging campaigns, audience targeting and segmentation.

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Frequently asked questions

How much does Tooltip.io cost?
Tooltip.io's Pro plan costs $249 per month, and there is a 14-day free trial with no credit card required.
Is there a free trial for Tooltip.io?
Yes, Tooltip.io offers a 14-day free trial without requiring a credit card.
What is Tooltip.io used for?
Tooltip.io is used for in-app messaging on the web, including tooltips, popups, notifications, and more to engage users and guide their experience.
Who is Tooltip.io best for?
It is best for SaaS and web product teams that need to communicate with users in the browser, such as for onboarding, feature announcements, and targeted promotions.
What are some alternatives to Tooltip.io?
Alternatives include tools like Appcues, Userpilot, and Pendo, which also offer in-app messaging and onboarding solutions, though specific features and pricing vary.
What are the main limitations of Tooltip.io?
Tooltip.io focuses solely on in-app messaging; it does not offer email marketing, CRM features, or comprehensive customer support capabilities.

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