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About Vee24
What is Vee24?
Vee24 is a live engagement platform that lets you interact with website visitors in real time through video, chat, and co-browsing. It helps businesses solve customer questions and boost conversions by providing a human touch online.
What problem does it solve?
Vee24 tackles the gap between online and in-person service, making complex purchases easier and reducing cart abandonment. For support and sales teams, it provides a way to guide customers through processes, increasing satisfaction and trust.
Who is it for?
Ideal for e-commerce, financial services, and travel companies that need to assist customers during high-consideration purchases. Not suited for low-budget solo entrepreneurs or tiny websites needing only basic chat widgets.
Real use cases
Use Vee24 for video shopping where agents show products live, co-browsing to fill out forms together, and proactive chat to offer help at the right moment. It also provides analytics to track team performance and customer behavior.
Key features
- Video Chat — Connect face-to-face with customers to build trust and personalize service.
- Co-browsing — Guide visitors through your site in real time, solving issues quickly.
- Proactive Chat — Engage visitors based on behavior, reducing bounce rates.
- Screen Sharing — See what the customer sees to diagnose problems accurately.
- Cobrowse with AR — Augmented reality features for visual product support (if applicable).
- Analytics Dashboard — Measure engagement and conversion impact with detailed reports.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Vee24 Pricing
Vee24 pricing: from $995/mo (annual).
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Standard
Custom pricing, typically starts around $995/month (annual). Includes core features like video chat, co-browsing, and proactive chat.
Professional
Higher tier with additional features like advanced analytics, integrations, and dedicated support. Contact Vee24 for a quote.
Free trial
Vee24 offers a free demo and trial period—contact sales to schedule.
Frequently asked questions
How much does Vee24 cost?
Vee24 pricing is custom, but typically starts around $995/month when billed annually. Free demo available.
Does Vee24 offer a free trial?
Yes, you can request a free demo and trial through their website.
What is Vee24 used for?
Vee24 is used for live video chat, co-browsing, and proactive customer engagement on e-commerce and support sites.
Who is Vee24 best for?
It's best for mid-to-large businesses in e-commerce, finance, and travel that want to increase conversions and customer satisfaction.
What are the top alternatives to Vee24?
Alternatives include LiveChat, Glia, and Talkdesk, but Vee24 stands out for its video and co-browsing capabilities.
