Close is a sales CRM with built-in calling, SMS, email, and an AI sales agent that auto-logs every interaction.
from $19/mo per user
About Agile CRM
What is Agile CRM?
Agile CRM is a cloud-based customer relationship management (CRM) platform that combines sales, marketing, and customer service features into one unified tool. It helps businesses manage contacts, track deals, automate marketing campaigns, and provide support – all without juggling multiple standalone apps.
Why use Agile CRM?
Traditional CRMs often force you to choose between affordability and functionality. Agile CRM solves this by offering a feature-rich suite – including contact management, email marketing, helpdesk, telephony, and automation – at a price that scales with your team. You avoid data leaks and keep messaging consistent across sales and support.
Who is Agile CRM for?
Agile CRM is ideal for small and midsize businesses, especially sales-led teams and marketing departments that need an affordable yet comprehensive CRM. It's not a fit for enterprises requiring deep customization or advanced reporting at the highest tiers – those are better served by more complex platforms.
Key features
- Sales Automation – Automate lead scoring, deal milestones, and appointment scheduling to move deals faster.
- Marketing Automation – Build email campaigns, landing pages, and web-to-lead forms without coding.
- Service Helpdesk – Manage support tickets with labels, canned responses, and SLA views.
- Email Tracking – Know when your emails are opened and clicked to time follow-ups perfectly.
- Custom Fields – Tailor the CRM to your workflow with custom data fields.
- Free Plan – Get started with up to 10 users at no cost, no credit card required.
SaaSpartout Score
7.2
/10
Editorial score from our review methodology — not user ratings.
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Agile CRM Pricing
Agile CRM pricing: from $8.99/mo.
For comparison: the median starting price in CRM is $39.93/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Free Plan
$0 – for up to 10 users. Includes sales basics (contacts, deals, tasks, documents), email tracking, and 1,000 contacts & companies. Email marketing and service features are limited.
Starter
$8.99/user/month – for growing teams. Adds 10,000 contacts & companies, custom data fields, lead scoring, email campaigns, web engagement, and basic reports.
Regular
$29.99/user/month – adds advanced marketing automation, custom deal milestones, and more.
Enterprise
$47.99/user/month – most complete plan with advanced reporting, telephony, and priority support.
All plans come with a free trial – start with the Free plan (no credit card required) and upgrade as you grow.
Frequently asked questions
Is Agile CRM free?
Yes, Agile CRM offers a free plan for up to 10 users, with no credit card required. It includes basic sales and marketing features, but limits contact storage and some advanced tools.
How much does Agile CRM cost?
Paid plans start at $8.99 per user per month (Starter), with higher tiers at $29.99 (Regular) and $47.99 (Enterprise). All paid plans include a free trial.
What is Agile CRM best for?
Agile CRM is best for small to midsize businesses that need an all-in-one sales, marketing, and customer service platform at an affordable price. It's particularly strong for sales teams looking to automate lead management and follow-up.
Who are the top alternatives to Agile CRM?
Top alternatives include HubSpot CRM (free, more extensive marketing hub), Zoho CRM (similar pricing, strong customization), and Pipedrive (focuses on pipelines). For service-heavy teams, Freshworks CRM offers a robust helpdesk.
Does Agile CRM include email marketing?
Yes, Agile CRM includes email marketing features such as email campaigns, newsletters, email tracking, and landing page builders. The free plan allows limited email marketing; paid plans increase limits.
What is a key limitation of Agile CRM?
A common limitation is the learning curve: the sheer number of features can feel overwhelming for small teams. Also, the mobile app and UI customization are less intuitive than some competitors.
