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About Close
What is Close?
Close is a sales CRM built for teams that sell. It combines calling, email, SMS, pipeline management, reporting, and an AI sales agent named Chloe into a single platform. Close helps teams act on their sales data by automatically logging every call, email, and meeting so reps can focus on selling instead of data entry.
Who is it for?
Close is best for outbound sales teams that make lots of calls, founders and solo reps who need a real CRM instead of a spreadsheet, and growing teams wanting to reduce admin work with AI and automation. It may not suit low-call-volume businesses or teams that need deep customization without coding.
Key Use Cases
Use Close to automate lead outreach with Chloe, who calls new leads within minutes, qualifies prospects through real conversations, and books meetings. Reps can manage the full sales cycle — dialing, texting, emailing, and tracking deals — all from one dashboard. The CRM auto-logs activities and provides reporting to improve conversion.
Key features
- Chloe AI Sales Agent — Calls, qualifies, follows up, and books meetings automatically.
- Built-In Calling — Dial leads directly from the CRM with calls logged instantly.
- SMS Integration — Send and receive texts inside the CRM.
- Email & Sequences — Send emails and automated, timely follow-ups.
- Call Recording & Transcription — Records, summarizes, and transcribes calls synced to Close.
- Custom Pipelines — Build sales stages that match your process.
- Reporting & Insights — Track calls, emails, and conversion metrics.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Close Pricing
Close pricing: from $19/mo per user. Billing model: Subscription.
For comparison: the median starting price in CRM is $39.45/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Solo – $19/mo per user (billed monthly)
Core CRM for solo operators. Includes 500 AI credits per user/month, 10k leads limit, no workflows.
Essentials – $49/mo per user (billed monthly)
System of action for small teams. Unlimited contacts & leads, team collaboration, built-in forms, email, calling & SMS, centralized inbox, but no workflows.
Growth – $109/mo per user (billed monthly)
Leveraging AI and automation. Includes automated workflows, Chloe in Workflows, power dialer, custom activities, bulk email.
Scale – $149/mo per user (billed monthly)
Advanced control for scaling orgs. Adds role-based access, lead visibility rules, predictive dialer, unlimited call recording retention, live call coaching.
All plans include a 30-day money-back guarantee and a free trial (no credit card required). Additional AI credits available for purchase.
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Get the deal →Frequently asked questions
How much does Close cost?
Close pricing starts at $19 per user per month for the Solo plan (billed monthly). The Essentials plan is $49/user/mo, Growth is $109/user/mo, and Scale is $149/user/mo. Annual billing offers up to 50% savings. A free trial is available with no credit card required.
Is Close CRM free?
Close offers a free trial with no credit card required. After the trial, you must choose a paid plan. There is no permanent free plan.
Who is Close CRM best for?
Close is best for outbound sales teams that make lots of calls, founders and solo reps who want a real CRM instead of a spreadsheet, and growing teams that want to reduce admin work with AI and automation.
What is Chloe in Close CRM?
Chloe is an AI sales agent built into Close. She calls new leads within minutes, qualifies prospects through real conversations, books meetings, writes and sends follow-ups, and updates the CRM automatically. She is part of the CRM, not a separate tool.
What are the top alternatives to Close?
Top alternatives to Close include Salesforce (more expensive, more complex), HubSpot CRM (freemium but higher cost for advanced sales features), Pipedrive (strong pipeline focus), and Copper (good for Google Workspace users). Close differs by offering built-in calling, SMS, and an AI agent on all plans.
Does Close have a limit on AI credits?
Yes. Each plan includes a monthly pool of AI credits per user: 500 credits for Solo, 1,000 for Essentials, 1,500 for Growth, and 2,000 for Scale. Credits refresh monthly (no rollover). Additional credits can be purchased.
