Flowlu is an all-in-one business platform combining CRM, project management, invoicing, finance, and a knowledge base.
Free·from $9/user/mo
About Aiava Io
What is Aiava Io?
Aiava Io is a framework and modeling tool that helps you fix your customer's journey. It allows you to map how your customer journey currently works, gather insight from your team, and map improvements for the future.
Problem it solves
A bumpy customer journey is expensive: your support department grows, you accumulate negative reputation, customers leave, and you lose sales and signups. Aiava Io helps you align your organization around the customer journey, making it a continuous process of improvement.
Who it is for
It's ideal for product teams, customer experience managers, and any organization that wants to improve customer satisfaction and reduce churn. It's not for individual freelancers who don't need collaboration or journey mapping.
Real use cases
Map current processes, collaborate with stakeholders, test new journey versions, and automate tasks. For example, a SaaS company might use Aiava to identify friction points in onboarding and design a smoother signup flow.
Key features
- Interactive journey maps — Visualize your customer journey and share it with your team.
- Collaboration tools — Engage your entire organization in improving the customer journey.
- Versioning — Work with multiple versions of the journey to test improvements.
- Zoom in & out — Dig into details or get the big picture.
- Insight gathering — Let team members comment and address pain points.
SaaSpartout Score
6.6
/10
Editorial score from our review methodology — not user ratings.
◆ AI advisor — 30 seconds, no signup
Why are you looking at Project Management tools today?
Aiava Io Pricing
Aiava Io pricing: from $19/mo.
For comparison: the median starting price in Project Management is $15/month, measured across 135 tools we track. See the full SaaS Pricing Index →
Basic — $19/mo
- 5 journeys
- Single user
- Knowledge Base
- Email & Chat Support
Premium — $59/mo
- Everything in Basic plus:
- 50 journeys
- Channel Content Analysis Tools
For Teams — $79/mo/editor
- Everything in Premium plus:
- Multiuser management
- 20 viewers per editor
- Realtime collaboration
- Commenting
- Notifications
All plans start with a 14-day free trial. No credit card required.
Frequently asked questions
How much does Aiava Io cost?
Aiava Io starts at $19 per month for the Basic plan. Premium costs $59/mo, and Teams costs $79/mo per editor.
Does Aiava Io offer a free trial?
Yes, you can start a 14-day free trial without a credit card.
What is Aiava Io used for?
It's a customer journey mapping and collaboration tool. You map the current journey, gather insights, and plan improvements.
Who is Aiava Io best for?
It's best for teams and organizations that want to improve customer experience and align their processes around the customer journey.
What are some alternatives to Aiava Io?
Common alternatives include Miro (for whiteboarding) and other journey mapping tools. However, Aiava offers a dedicated framework for continuous improvement.
Does Aiava Io have any limitations?
The Basic plan is limited to 5 journeys and a single user. The system language is English, though you can write in any language. No annual payment is available.
