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About Bitrix24
What is Bitrix24?
Bitrix24 is a comprehensive online workspace that combines CRM, tasks, projects, online appointments, and more. It replaces a suite of separate tools, offering a unified platform for communication, collaboration, and business management.
Who is it for?
Bitrix24 is designed for businesses of all sizes, especially those with remote or distributed teams. It is ideal for sales, marketing, and HR departments, as well as project-based teams. If you are looking to consolidate your tool stack and reduce costs, Bitrix24 is a strong fit.
Key use cases
With Bitrix24, you can manage leads, contacts, and deals, send quotes and invoices, accept online payments, and automate your sales pipeline. You can also assign tasks, track time, and manage projects using Gantt charts and Kanban boards. HR teams can handle employee directories, time tracking, absence lists, and workflows. Additionally, Bitrix24 offers a free website builder and online store, making it easy to create a web presence.
Key features
- CRM — Manage leads, contacts, and deals with a full sales pipeline.
- Tasks & Projects — Use Gantt charts, Kanban, and task automation to keep projects on track.
- HR & Automation — Handle employee records, time tracking, and approval workflows.
- Communication — Chat, video calls, online meetings, and a social feed keep teams connected.
- Website Builder — Create a free website or online store with templates and SEO-friendly tools.
- Analytics — Built-in business analytics and Google Analytics integration for insights.
SaaSpartout Score
7.2
/10
Editorial score from our review methodology — not user ratings.
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Bitrix24 Pricing
Bitrix24 pricing: from €0/mo.
Free
Free plan includes basic CRM, tasks, and collaboration for up to a limited number of users. Perfect for small teams to get started.
Base
Paid plan starts at a fixed monthly price (per month, based on user limit). Includes more features like advanced CRM, project management, and HR tools.
Professional
Higher tier with additional features like sales automation, contact center, and analytics. Price per month for a team, not per user.
Enterprise
Top-tier plan with unlimited features, including advanced security and automation. Price per month for a team.
All paid plans offer a flat pricing model with a user limit, so you can add users within the limit without extra cost. A free trial is available for paid plans.
Frequently asked questions
Is Bitrix24 free?
Yes, Bitrix24 offers a free plan that includes basic CRM, tasks, and collaboration features, with some limitations on users and features.
How much does Bitrix24 cost?
Bitrix24 pricing starts at €0 for the free plan. Paid plans start at a low monthly rate, with a flat pricing model per team, not per user. Costs vary based on plan and user limit.
Who is Bitrix24 best for?
Bitrix24 is best for small to medium businesses and remote teams that need an all-in-one platform for CRM, project management, and HR. It's also suitable for sales and marketing teams.
What are top alternatives to Bitrix24?
Top alternatives include Salesforce, HubSpot, Zoho CRM, and Pipedrive. Bitrix24 distinguishes itself with a comprehensive free plan and flat pricing.
Can I try paid plans for free?
Yes, Bitrix24 offers a 30-day free trial for paid plans, allowing you to explore premium features before committing.
