SMTP.com is a reliable email relay API and delivery platform, offering scalable plans from $25/month for 50k emails.
Free·from $25/mo
About Blazeo
What is Blazeo?
Blazeo (formerly ApexChat, renamed March 2024) is an omnichannel lead capture and AI engagement platform. It combines AI chatbots, live chat, voice AI, call center services, appointment scheduling, and lead management into a single hub called SmartHub. The platform helps businesses engage every lead instantly across chat, email, text, and calls, so no opportunity slips through the cracks.
Problem it solves
Businesses lose revenue when leads don't get an immediate response. Blazeo solves this by providing 24/7 engagement with AI and human agents, automating follow-ups and workflows, and centralizing all lead activity and communications. It boosts conversion rates by ensuring every lead is captured and nurtured in real time.
Who is it for?
Blazeo is designed for home services, law firms, medical services, college admissions, real estate agents, and marketing agencies. It's ideal for businesses that rely on inbound leads and need to respond quickly to convert them. It's also suitable for larger teams needing call center scalability. It may not be the best fit for very small businesses with low lead volumes who don't need advanced automation.
Use cases
Typical use cases include: engaging website visitors with AI chatbots, managing inbound calls with AI voice agents, scheduling appointments automatically, qualifying leads before human handoff, and tracking all interactions in a unified dashboard. The platform's automation capabilities allow teams to focus on high-value tasks while Blazeo handles repetitive follow-ups.
Key features
- AI Chatbot — Handles large volumes of queries simultaneously, qualifies and captures leads automatically.
- Live Chat — Engage visitors in real time with human agents, available 24/7/365.
- Voice AI & Call Center — Answer every call instantly, scale to handle 10 or 1,000 calls with zero wait time.
- Appointment Scheduler — Automate booking and scheduling to reduce no-shows.
- SmartHub Dashboard — Centralize all lead activity, communications, and reporting to boost ROI.
- Task Management — Automate follow-ups and workflows so no lead is forgotten.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
◆ AI advisor — 30 seconds, no signup
Why are you looking at Customer Engagement & Lead Capture tools today?
Blazeo Pricing
Blazeo pricing: from $49/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Grow
Starting at $49/month. Includes 1 user, up to 500 website traffic, live chat, AI chatbot, and basic features.
Pro
Contact sales for pricing. Includes 5 users, 500-2,000 website traffic, advanced automation, and additional qualifiers.
Pro+
Contact sales for pricing. Includes 5 users, 2,000-5,000 website traffic, enhanced scalability and premium capabilities.
Advanced
Contact sales for pricing. Includes 10 users, 5,000-10,000 website traffic, premium capabilities, and more.
Note: Voice AI plans start at $249/month with 75 minutes, extra minutes at $3.83/min. Contact sales for a free demo.
Frequently asked questions
Is Blazeo free?
Blazeo offers a free demo, but there is no free plan. Paid plans start at $49/month for the Grow plan.
How much does Blazeo cost?
Blazeo pricing starts at $49/month for the Grow plan, with higher tiers (Pro, Pro+, Advanced) available by contacting sales. Voice AI plans start at $249/month.
What is Blazeo used for?
Blazeo is an omnichannel lead capture and AI engagement platform. It's used for live chat, AI chatbots, voice AI, call center services, appointment scheduling, and lead management.
Who is Blazeo best for?
Blazeo is best for home services, law firms, medical services, college admissions, real estate agents, and marketing agencies that need to engage leads 24/7 and convert more website visitors.
What are the top alternatives to Blazeo?
Common alternatives to Blazeo include Intercom, Drift, and Zendesk, but Blazeo offers a unique combination of AI chatbot, live chat, voice AI, and call center in one platform.
Can Blazeo handle high call volumes?
Yes, Blazeo's voice AI and call center solutions can scale to handle 10 or 1,000 calls simultaneously with zero wait time.
