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About DonorSnap
What is DonorSnap?
DonorSnap is a nonprofit CRM and donor management platform built by one team since 2007. It combines donor tracking, online giving, mass email, automation, reporting, and native event and auction tools in one system. The platform is designed to help nonprofits raise more money while saving time, with every core feature included in every account — no per-user fees.
Who is it for?
DonorSnap is for nonprofit organizations of all sizes that need a reliable, all-in-one donor database without the complexity of à-la-carte pricing. It's ideal for development teams that want to manage gifts, interactions, memberships, volunteer hours, and custom fields in one place. It's not for organizations that need only a simple donation button or those that prefer a free tier.
Real use cases
Nonprofits use DonorSnap to automate birthday emails, send a welcome series after a first donation, notify directors of large gifts, and track donor retention rates. They also create online donation forms for one-time, recurring, and pledge gifts, and manage events and auctions with EventSnap and AuctionSnap — all without exporting data to a separate vendor.
Key features
- Online Donations — Create forms for one-time, recurring, and pledge gifts with card and ACH payments via Stripe.
- Mass Email — Send emails to any segment and track opens and clicks directly in the platform.
- Automation — Automate tasks like birthday emails, welcome series, and large gift notifications.
- Full CRM — Track gifts, interactions, memberships, volunteer hours, and custom fields in one place.
- Event & Auction Tools — Native EventSnap and AuctionSnap for ticketing and mobile bidding.
- Reporting & Retention — Monitor donor retention rates with dashboards and scheduled reports.
- Integrations — QuickBooks and Constant Contact integration, plus Excel import and data export.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Why are you looking at Nonprofit Crm tools today?
DonorSnap Pricing
DonorSnap pricing: from $50/mo.
Up to 1,000 Contacts
$50 per month or $540 per year (save $60). Includes all features, unlimited users, support, and training.
Up to 2,500 Contacts
$70 per month or $756 per year (save $84). Includes all features, unlimited users, support, and training.
Up to 5,000 Contacts
$90 per month or $972 per year (save $108). Includes all features, unlimited users, support, and training.
Up to 10,000 Contacts
$125 per month or $1,350 per year (save $150). Includes all features, unlimited users, support, and training.
Up to 20,000 Contacts
$200 per month or $2,160 per year (save $240). Includes all features, unlimited users, support, and training.
Up to 30,000 Contacts
$250 per month or $2,700 per year (save $300). Includes all features, unlimited users, support, and training.
Site setup is $200 for all sites (waived for first 30 days). First 30 days free — cancel within that period and you won't be charged.
Frequently asked questions
How much does DonorSnap cost?
DonorSnap starts at $50 per month for up to 1,000 contacts. There are no per-user fees, and all core features are included in every plan.
Is there a free trial or free plan?
Yes, DonorSnap offers a 30-day free trial. You won't be charged for the service or site setup fee until day 31. There is no free plan, but the trial gives full access to all features.
Who is DonorSnap best for?
DonorSnap is best for nonprofits of all sizes that need an affordable, all-in-one CRM with donor management, email marketing, online donations, and event/auction tools. It's especially good for organizations that want to avoid per-user fees and scale without changing platforms.
What are the best DonorSnap alternatives?
Common alternatives to DonorSnap include Bloomerang, DonorPerfect, and Kindful. DonorSnap claims to outperform these in value, offering a lower starting price and no per-user fees. However, you should compare features and pricing to find the best fit for your organization.
Does DonorSnap integrate with QuickBooks?
Yes, DonorSnap includes QuickBooks integration in every plan, along with Constant Contact integration and Excel import/export.
What is the main limitation of DonorSnap?
DonorSnap does not offer a free plan, and there is a one-time site setup fee of $200 after the trial period. Also, the platform may not be as well-known as some competitors, so you should verify that its features meet your specific needs.
