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About Heyy
What is Heyy?
Heyy is an AI-powered customer communication platform that automates sales, marketing, and support conversations across Live Chat, WhatsApp, Instagram, and Messenger. It helps businesses capture leads, resolve issues, and close deals without scaling their team headcount.
Who is it for?
Heyy is designed for businesses of any size and industry, including finance & insurance, health & wellness, e-commerce, education, and real estate. It suits teams that want to automate repetitive messaging tasks, improve response times, and centralize customer interactions from a single inbox.
Key use cases
Teams use Heyy to maximize lead generation by engaging customers on their preferred channels, qualify and route leads instantly, respond to every message automatically, and reengage interested leads to increase conversion rates by up to 90%. It also helps slash costs by automating FAQ responses.
While Heyy is powerful for high-volume messaging, it may be less suitable for businesses needing deep CRM functionality (like advanced pipeline management) or those seeking a purely human-driven support desk without AI automation.
Key features
- Multi-channel inbox — Manage all customer conversations from Live Chat, WhatsApp, Instagram, and Messenger in one unified platform.
- AI Employees — Deploy AI agents to automatically engage, qualify, and follow up with leads 24/7.
- Automations & Campaigns — Set up trigger-based automations and scheduled/recurring campaigns to nurture leads without manual effort.
- Mini-CRM — Capture lead data, assign team members, and track interactions without leaving the platform.
- Integrations — Connect your existing workflow tools and systems for unified operations, with full API access on paid plans.
- No-code interface — Build automations and manage operations without technical skills, making it accessible for any team.
- Industry-specific templates — Ready-made solutions for finance, health, e-commerce, education, and real estate to get started quickly.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Heyy Pricing
Heyy pricing: from $49/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Hobby — $49/month (or $41/month billed yearly)
Includes 1 user, 1,000 credits/month, 1 AI employee (3 MB storage, 3 actions, 3 channels), 10 automations, campaigns, mini-CRM, shared inbox, full API access, and basic support. 14-day free trial.
Pro — $149/month (or $125/month billed yearly)
Everything in Hobby plus 5 users, 6,000 credits/month, 2 AI employees (20 MB, 8 actions), 50 AI assets per AI employee, unlimited channels, unlimited automations, scheduled & recurring campaigns, journeys, saved views, and advanced support.
Ultra — $499/month (or $416/month billed yearly)
Everything in Pro plus 10 users, 20,000 credits/month, 3 AI employees (50 MB, 12 actions), 500 AI assets per AI employee, sensitive chats, remove "Powered By", and priority support.
Enterprise — Custom pricing
Everything in Ultra plus higher limits, SLAs, success manager (CSM), migration and onboarding support. Contact sales for a quote.
Start free with no credit card required; additional charges apply for extra credits and WhatsApp messages.
Frequently asked questions
How much does Heyy cost?
Heyy's starting price is $49/month (Hobby plan) with a 14-day free trial. Yearly billing reduces it to $41/month. Pro and Ultra plans are $149/month and $499/month respectively (or $125 and $416 with yearly billing).
Is Heyy free to try?
Yes, Heyy offers a 14-day free trial on the Hobby plan—no credit card required. You can test the platform before committing.
What channels does Heyy support?
Heyy integrates with Live Chat, WhatsApp, Instagram, and Messenger, allowing you to manage all conversations in one unified inbox.
Who is Heyy best for?
Heyy is best for small to mid-sized businesses and teams in finance, insurance, health, e-commerce, education, and real estate that want to automate customer messaging across multiple channels to capture leads, improve response times, and reduce workload.
What are the top alternatives to Heyy?
Top alternatives to Heyy include Intercom, Zendesk, Tidio, and ManyChat, which offer similar multi-channel messaging and automation features, though Heyy differentiates with its AI employees and mini-CRM approach.
What is Heyy's main limitation?
Heyy is primarily a communication and automation tool, not a full-scale CRM. For advanced pipeline management, lead scoring, or deep sales analytics, you may need to pair it with a dedicated CRM solution.
