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Noted CRM

from $40/user/mo

Noted (CRM): Noted is a case management platform for health and social care, with pricing from $40/user/mo. Pricing: from $40/user/mo. (data verified August 2026)

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About Noted

What is Noted?

Noted is an online case management platform designed for health and social care providers, particularly in Aotearoa New Zealand. It offers end-to-end data capture and discovery to manage care coordination, inform service design, and demonstrate impact. It is used by commissioning agencies and providers to better manage the care of whānau (families) and tell their stories with data.

What problem does it solve?

Noted helps organizations cut costs and reduce workload by providing an uncluttered, easy-to-use interface with a configuration layer that adapts to each user's needs. It centralizes all client information, including sensitive data, with robust access controls. It also integrates with ACC billing, PRIMHD, and ERMS, supporting a connected ecosystem.

Who is it for?

Noted is for private practices, care providers, and schools that need a client management system for individuals, groups, and whānau. It is particularly suited for organizations that need to report on outcomes and demonstrate impact to win and retain contracts. It may not be ideal for solo practitioners who only need basic note-taking without group or reporting features.

Use cases

Case management for health and social care, particularly in New Zealand. For example, a health trust can use Noted to track client progress towards strategic goals, manage ACC billing, and produce reports for funders. Schools can use it for student hauora (wellbeing) management.

Key features

  • Note taking — Capture client interactions and observations efficiently.
  • Client records — Maintain comprehensive and secure client files.
  • Group records — Manage group sessions and interventions.
  • Whānau records — View and manage family or whānau-level information.
  • Client management — Organize and track client care pathways.
  • ACC billing — Simplify billing for ACC claims.
  • Scheduling — Coordinate appointments and staff time.
  • Access controls — Ensure data is only shared appropriately.
  • Reporting — Generate reports to demonstrate impact and inform service design.

SaaSpartout Score

7.3 /10
Ease of use 8.5
Features depth 7.5
Value for money 6.5
Support quality 7.0
Integrations 7.5
Scalability 7.0
Documentation 6.5
Onboarding speed 8.0

Editorial score from our review methodology — not user ratings.

Noted Pricing

Noted pricing: from $40/user/mo.

Private Practices Essentials

$40 per user, per month (NZD, GST exclusive). Includes note taking, client records, group records, whānau records, client management, ACC billing, scheduling, access controls, and reporting.

Private Practices Essentials+

$50 per user, per month (NZD, GST exclusive). Includes all features of Essentials, plus group and whānau support (best for groups).

Private Practices Premium

$60 per user, per month (NZD, GST exclusive). Includes all features of Essentials+, plus advanced reporting capabilities.

Care Providers & Schools

Pricing available on request (call us). Includes core features plus add-ons like Data Discovery and PRIMHD.

Start a free trial for any private practice plan. All prices are GST exclusive.

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Frequently asked questions

What is Noted?
Noted is a case management platform for health and social care providers, helping manage client care and demonstrate outcomes with data.
How much does Noted cost?
Noted pricing starts at $40 per user per month (NZD, GST exclusive) for the Essentials plan, with higher tiers at $50 and $60 per user per month.
Does Noted offer a free trial?
Yes, Noted offers a free trial for private practice plans.
Who is Noted best for?
Noted is best for health and social care providers, including private practices, care providers, and schools, especially in New Zealand, that need to manage client data and report on outcomes.
What are the top alternatives to Noted?
Alternatives to Noted may include other case management systems like CareLogic, SimplePractice, or CiviCore, but always compare features and pricing to your needs.
What is a key limitation of Noted?
Noted is designed for health and social care, so it may not be suitable for general business management or non-care-related industries.
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