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Noted (CRM): Noted is a case management platform for health and social care, with pricing from $40/user/mo. Pricing: from $40/user/mo. (data verified August 2026)
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Noted is an online case management platform designed for health and social care providers, particularly in Aotearoa New Zealand. It offers end-to-end data capture and discovery to manage care coordination, inform service design, and demonstrate impact. It is used by commissioning agencies and providers to better manage the care of whānau (families) and tell their stories with data.
Noted helps organizations cut costs and reduce workload by providing an uncluttered, easy-to-use interface with a configuration layer that adapts to each user's needs. It centralizes all client information, including sensitive data, with robust access controls. It also integrates with ACC billing, PRIMHD, and ERMS, supporting a connected ecosystem.
Noted is for private practices, care providers, and schools that need a client management system for individuals, groups, and whānau. It is particularly suited for organizations that need to report on outcomes and demonstrate impact to win and retain contracts. It may not be ideal for solo practitioners who only need basic note-taking without group or reporting features.
Case management for health and social care, particularly in New Zealand. For example, a health trust can use Noted to track client progress towards strategic goals, manage ACC billing, and produce reports for funders. Schools can use it for student hauora (wellbeing) management.
Editorial score from our review methodology — not user ratings.
Noted pricing: from $40/user/mo.
$40 per user, per month (NZD, GST exclusive). Includes note taking, client records, group records, whānau records, client management, ACC billing, scheduling, access controls, and reporting.
$50 per user, per month (NZD, GST exclusive). Includes all features of Essentials, plus group and whānau support (best for groups).
$60 per user, per month (NZD, GST exclusive). Includes all features of Essentials+, plus advanced reporting capabilities.
Pricing available on request (call us). Includes core features plus add-ons like Data Discovery and PRIMHD.
Start a free trial for any private practice plan. All prices are GST exclusive.
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