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About Qwary
What is Qwary?
Qwary is a product experience platform that helps you understand the 'why' behind your customer feedback. It combines survey creation, distribution, and AI-driven analysis in one tool. Instead of just collecting scores, Qwary auto-tags themes, detects sentiment shifts, and identifies key drivers moving your NPS or CSAT.
Who is it for?
Qwary is built for CX and PX professionals, product managers, and teams that need to unify feedback across multiple channels. It’s ideal if you want to break down silos and share live dashboards with leadership, ops, or clients. It’s not for those who just need a simple survey form—Qwary’s value is in its analysis and automation.
Real use cases
Use Qwary to create conversational surveys that feel like a dialogue, capture in-product feedback with session recording, and run multi-channel surveys via email, web, mobile, or link. Analyze open-text responses with Sentiment AI, slice NPS by segment or region, and track trends over time. It also provides white-label branding and custom domains for a professional look.
How does pricing work?
Qwary offers a Starter plan at $199 per month (billed yearly) and an Enterprise plan with custom pricing. A free survey plan is available for starting your customer research journey. For more details, see the pricing section below.
Key features
- AI Survey Creator — Describe what you need, and Qwary builds a complete, ready-to-send survey in seconds.
- Conversational Surveys — Engage respondents with a dialogue-style format that boosts completion rates.
- Sentiment AI — Auto-tag open-text responses by theme and sentiment to find key drivers without manual reading.
- NPS Analysis — Slice NPS by department, client, region, and track trends over time with alerts.
- Session Recording — Watch how users interact with your product to pinpoint improvement areas.
- CX Dashboards — Build and share live dashboards with leadership, ops, or clients in minutes.
- White-Label Branding — Customize fonts, colors, and domain to match your brand.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
Qwary Pricing
Qwary pricing: from $199/mo.
Starter Plan — $199/month (billed annually)
- 1 Active Converse AI/month
- Unlimited link & email surveys
- 2 Active Video Feedback/month
- 3 Active Digital Experiences per month (includes In-Product Feedback, Website Feedback Widget, Session Replay, Banners)
- Digital Experience Analysis: funnels, heatmaps (click/move/scroll), frustration signals (rage clicks/errors)
- Customer 360 Profile
- Includes NPS, CSAT, CES and 18+ question types, skip logic, multilingual surveys, custom domain, integrations like Slack, Zapier, Google Sheets, and more.
Enterprise Plan — Custom pricing
- Everything in Starter, plus custom limits on Converse AI and Digital Experiences
- Premium integrations: Zendesk, Salesforce, Snowflake
- API access, workflows, case management, and a Service Level Agreement
Free trial: Yes, a no-strings-attached trial of the Starter plan is available—just request a demo. There is also a free survey plan for starting your customer research journey.
Frequently asked questions
Is Qwary free?
Qwary offers a free survey plan for basic research. For the full features like AI surveys and sentiment analysis, there is a paid Starter plan starting at $199/month (billed annually).
How much does Qwary cost per month?
The Starter plan costs $199 per month when billed annually. Enterprise plans are custom-priced, depending on your needs.
What is Qwary used for?
Qwary is used to create and analyze customer experience surveys, track NPS scores, and understand feedback through AI-driven sentiment analysis and dashboards.
Who is Qwary best for?
Qwary is best for CX and PX professionals, product managers, and teams that want to unify feedback across channels and get actionable insights from survey data.
What are the top alternatives to Qwary?
Popular alternatives to Qwary include Qualtrics, SurveyMonkey, Typeform, and Medallia. These tools offer similar survey and feedback management features, though they may vary in pricing and complexity.
Does Qwary integrate with Salesforce or Zendesk?
Yes, Qwary offers premium integrations with Zendesk, Salesforce, and Snowflake, but these are only available on the Enterprise plan. The Starter plan includes integrations like Slack, Zapier, Google Sheets, and more.
