Close is a sales CRM with built-in calling, SMS, email, and an AI sales agent that auto-logs every interaction.
About Recapped
Recapped is an AI-powered digital sales room and customer onboarding platform that consolidates everything buyers, sellers, content, and process need into a single collaborative space. It solves the problem of scattered information and inconsistent sales processes by providing a centralized Deal Room where teams can manage complex sales, track buyer engagement, and execute their playbook.
Who is Recapped for?
Recapped is built for mid-market and enterprise sales teams, including sales reps, sales leaders, and customer success managers who handle complex B2B deals. It is designed to support diverse buying committees and simplify the handoff to post-sales. It's not suited for small, transactional sales workflows where a simple CRM suffices.
Key Use Cases
Typical use cases include managing multi-stakeholder enterprise deals, standardizing sales processes with AI coaching and deal scoring, creating and sharing mutual action plans to keep deals on track, and empowering internal champions with the right content. Recapped also provides AI deal intelligence to spot risks and reveal true buyer interest, helping teams forecast more accurately.
Please note: Recapped is currently shutting down and will not be taking on new customers. Service is expected to continue until 7/31/2026.
Key features
- AI Sales Copilot — Coaches reps in real-time and scores deals to ensure your sales playbook is followed.
- Digital Sales Rooms — A single collaborative space for every stakeholder to consolidate content and communications.
- Buyer Engagement Analytics — Track which content each stakeholder reviews and for how long, revealing true buyer interest.
- Mutual Action Plans — Hold clients accountable with timelines and automatic reminders.
- Risk Alerts — Get automatic alerts when engagement drops or key materials remain unreviewed.
- Visual Org Charts — Visualize your relationship with engagement data, showing who influences who.
- Integrations — Connect your tech stack with Salesforce, HubSpot, Gong, Zoom, Slack, and Zapier.
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
Recapped Pricing
Recapped pricing: from $45/user/month.
For comparison: the median starting price in CRM is $39.93/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Free Plan
$0/user/month (1 user). Includes unlimited Digital Sales Rooms, embedding of 100+ content sources, buyer engagement analytics, Mutual Action Plans, task manager, and password protection.
Collaborate Plan
$45/user/month (up to 4 users). Everything in Free, plus unlimited content management, collaborative workspaces, templates, view-only users, leadership insights, Gong & Zoom integration, PDF exports, tab-level permissions, Salesforce & HubSpot integration, and automatic email reminders.
Integrate Plan
$95/user/month (up to 4 users). Most Popular. Everything in Collaborate, plus Salesforce & HubSpot integration, embedding inside Salesforce, Zapier and Slack integration, org charts, deal tracker, custom deal scoring, and AI-generated business cases.
Automate Plan
Contact us for pricing (10+ users). Everything in Integrate, plus advanced user permissions, AI CRM updates, AI Sales Coaching, AI MEDDICC grading, custom color branding, guaranteed SLAs, SSO, dedicated customer success, and white-glove onboarding.
Team and Business plans are also available at $600/month and $1,250/month respectively.
Note: Recapped is shutting down and will not be taking on new customers.
