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About Relatient
What is Relatient?
Relatient is a patient engagement platform for healthcare organizations. It combines AI-powered scheduling, voice automation, and patient communication tools to reduce friction in appointment booking. The platform is designed to ease staff workload by automating routine calls and simplifying online scheduling.
Problem it solves
Healthcare providers often struggle with high call volumes, no-shows, and administrative burden. Relatient addresses this by deflecting up to 60% of calls through automation, reducing cancellations by 97% with self-scheduled appointments, and increasing physician utilization by 10%. It helps staff work smarter, not harder, by handling routine tasks autonomously.
Who is it for?
Relatient is ideal for medical practices, health systems, and clinics that want to modernize patient access without adding staff. It's particularly beneficial for organizations with high inbound call volumes and complex scheduling needs. It may be less suited for small practices with low call volumes or those seeking a simple, low-cost scheduling widget.
Real use cases
For example, a hospital network uses Relatient's Dash Voice AI to autonomously handle 56% of incoming calls, freeing staff to focus on complex patient needs. Another health system leverages the platform to streamline scheduling across multiple facilities, improving access to care and provider efficiency.
Key features
- AI-powered scheduling — Automates appointment booking with rules-driven logic, reducing staff workload and improving access.
- Dash Voice AI — Automates routine calls, books appointments, and deflects calls, freeing staff for complex tasks.
- Online scheduling — Simplifies the patient journey with a seamless digital experience, increasing new patient bookings.
- Call center integration — Enhances call center performance with AI-driven workflows and automation.
- Patient communication — Streamlines communication across touchpoints, keeping patients informed and engaged.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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Relatient Pricing
Relatient pricing: Pricing not published; contact for quote.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Custom Pricing
Relatient does not publicly disclose pricing. Plans are tailored to the organization's size, call volume, and features needed. Contact sales for a quote. No free trial or free plan is mentioned on the website.
Frequently asked questions
How much does Relatient cost?
Relatient does not publish pricing. You must request a quote tailored to your healthcare organization's needs. No free trial or free plan is mentioned.
What is Relatient used for?
Relatient is a patient engagement platform that simplifies appointment scheduling, automates inbound call volume, and improves patient communication using AI.
Who is Relatient best for?
It's best for healthcare organizations like clinics, hospitals, and health systems that want to reduce staff burden and improve patient access with AI-powered automation.
What are top Relatient alternatives?
Alternatives include other patient scheduling platforms like Solutionreach, Luma Health, and OhMD, but you should compare features and pricing to find the best fit.
Does Relatient offer a free trial?
There is no mention of a free trial on Relatient's website. You'll likely need to contact sales for a demo or trial.
