Close is a sales CRM with built-in calling, SMS, email, and an AI sales agent that auto-logs every interaction.
from $19/mo per user
About SoulCRM
What is SoulCRM?
SoulCRM is an all-in-one CRM platform designed specifically for Indian businesses. It helps you manage your entire customer journey—from marketing leads and sales pipelines to support tickets, inventory, purchases, accounting, and reporting—all in one place. Whether you're a startup or a growing enterprise, SoulCRM centralizes your operations so you can get organized, grow sales, and deliver exceptional support.
Who is it for?
SoulCRM is ideal for Indian SMBs, startups, and growing teams that need an affordable, integrated solution to manage customer relationships and back-office tasks. It's especially valuable for businesses that want to move beyond spreadsheets and separate tools to a unified platform. It's not designed for enterprises with complex, multi-national operations or teams needing advanced customization.
Real Use Cases
Use SoulCRM to capture leads from your website, nurture them with follow-ups and email campaigns, then convert them through quotations and sales orders. After the sale, manage invoices, challans, and returns. Keep your support team on track with ticketing and reminders. Track inventory and purchases, and generate accounting reports—all without switching between apps. Trusted by over 1,000 businesses, SoulCRM has processed transactions worth ₹500+ crore.
Key features
- Lead Management — Capture leads from your website, set follow-up reminders, and prioritize with a clear pipeline.
- Sales Automation — Create quotations, sales orders, invoices, and track deliveries with challans.
- Email Campaigns — Send custom email templates and track campaign performance with detailed reports.
- Inventory & Purchase — Manage stock levels, purchase orders, and supplier information.
- Accounting Integration — Keep finances in sync with built-in accounting features.
- Reports & Analytics — Gain insights into sales activities, marketing trends, and team performance.
- Mobile App — Access your CRM on the go with the SoulCRM mobile app.
SaaSpartout Score
7.2
/10
Editorial score from our review methodology — not user ratings.
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SoulCRM Pricing
SoulCRM pricing: from ₹639/user/month.
For comparison: the median starting price in CRM is $39.93/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Free Plan
₹0 forever — 1 user, all features except Export, 100 MB storage per user, limited email support, pay-as-you-go. No credit card required.
Growth Plan
₹639/user/month (billed annually) or ₹799/user/month (monthly) — minimum 2 users. All features, 250 MB storage per user, 15-day free trial, 100% moneyback guarantee, free online training for 25+ users, free phone support for 10+ users.
Scale Plan
₹639/user/month (billed annually) or ₹799/user/month (monthly) — minimum 3 users. All features, 250 MB storage per user, 15-day free trial, 100% moneyback guarantee, free online training for 25+ users, free phone support for 10+ users.
All paid plans include automated daily backup, email support, and pay-as-you-go additional storage for ₹200/GB/month. Special discounts available for startups, women entrepreneurs, educational institutions, and non-profits.
Frequently asked questions
Is SoulCRM free?
Yes, SoulCRM offers a forever-free plan with limited features, including 1 user and 100 MB storage per user.
How much does SoulCRM cost after the free trial?
Paid plans start at ₹639 per user per month (billed annually) or ₹799 per user per month (billed monthly).
Who is SoulCRM best for?
SoulCRM is best for Indian small and medium businesses that need an affordable all-in-one CRM with sales, marketing, support, and accounting features.
What are the top alternatives to SoulCRM?
Top alternatives include Zoho CRM, HubSpot CRM, and Freshworks CRM, which also offer affordable plans for SMBs.
Does SoulCRM require a long-term contract?
No, SoulCRM is a pay-as-you-go service with no contracts. You can cancel anytime without cancellation fees.
Does SoulCRM have a mobile app?
Yes, SoulCRM has a mobile app available for iOS and Android, allowing you to manage your CRM on the go.
