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About SurveyMonkey
What is SurveyMonkey?
SurveyMonkey is a cloud-based survey platform that lets you create, send, and analyze surveys and forms. It helps you turn questions into actionable insights with AI-powered survey building, 500+ expert templates, and a global audience panel.
What problem does it solve?
It replaces manual, time-consuming data collection methods with an always-on insights engine. You can run market research, track customer health, measure employee engagement, collect event feedback, and manage registrations—all in one place.
Who is it for?
Built for organizations of all sizes, from startups to enterprise teams, across marketing, HR, product, customer success, and event planning. It's not for those needing only simple one-off polls without the need for advanced analytics or integrations.
Real use cases
Track NPS and churn risk, gather post-event feedback, run employee engagement surveys, and streamline registration and payment workflows with 200+ integrations.
Key features
- AI Survey Builder —Write a prompt and get an AI-polished survey in seconds.
- 500+ Expert Templates —Get a head start with ready-made questions for any use case.
- Advanced Analytics —AI and connected data reveal hidden patterns and trends.
- 300M+ Audience Panel —Reach the right respondents in over 130 countries.
- 200+ Integrations —Automate workflows with your favorite tools.
- Enterprise-Grade Security —SSO, data centers in US, Canada, or EU, and centralized billing.
- Multilingual Surveys —Create surveys that transcend language barriers.
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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SurveyMonkey Pricing
SurveyMonkey pricing: Free plan available; paid plans from €87/mo. Billing model: Freemium.
For comparison: the median starting price in Analytics & Data is $39/month, measured across 274 tools we track. See the full SaaS Pricing Index →
Basic (Free)
Up to 25 responses per survey, 10 questions per survey, and unlimited surveys. No credit card required.
Standard (from €87/mo)
Unlimited surveys and questions, 50,000 responses per year, AI analysis, and integrations.
Premier (from €87/mo, see note)
Everything in Standard plus white-label branding, advanced logic, multilingual surveys, and phone support. Pricing is per plan, not user; contact sales for custom quotes.
Team Plans (3+ users)
Add user roles, consolidated billing, and enhanced governance. Minimum 3 seats required.
All paid plans offer a free trial. Additional responses beyond limits cost €0.10 per response.
Frequently asked questions
Is SurveyMonkey free?
Yes, SurveyMonkey offers a free Basic plan that lets you view up to 25 responses per survey, even if you collect more.
How much does SurveyMonkey cost?
Paid plans start at €87 per month for unlimited surveys and questions, with response limits of 50,000–100,000 per year depending on the plan.
Who is SurveyMonkey best for?
It's best for businesses of all sizes that need to conduct market research, measure customer satisfaction, or track employee engagement.
What are the top SurveyMonkey alternatives?
Common alternatives include Typeform, Google Forms, Qualtrics, and Alchemer, depending on your budget and feature needs.
What is the response limit on paid plans?
Standard plans include 50,000 responses per year, Premier includes 100,000, and Team Premier has a custom response limit. Additional responses cost €0.10 each.
Can I accept payments with SurveyMonkey?
Yes, on paid plans you can accept payments within surveys and forms, turning transactional data into connected customer journeys.
