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About Appzi
What is Appzi?
Appzi is a user feedback tool that lets you capture in-product feedback with customizable survey widgets. It’s designed to help product teams understand what customers truly need by collecting insights at any stage of the customer journey.
Who is it for?
It’s ideal for small to large teams—from startups to established SaaS companies—that want to embed feedback buttons, pop-ups, or inline surveys into their websites or apps. It’s not for those needing complex survey logic or heavy customization beyond its templates.
Real Use Cases
Use Appzi to collect feature requests, measure user satisfaction over time, or capture feedback on specific pages during onboarding or purchase. Integrations push feedback to your CRM, help desk, or issue tracker so it fits your existing workflow.
Key features
- Customizable surveys — Choose from templates or create your own widget that matches your brand.
- Multiple triggers — Use feedback buttons, auto-popups, or inline widgets to engage users precisely when it matters.
- Centralized management — View all feedback in one dashboard, with tags and completion status.
- AI analysis — Leverage machine learning to identify trends and track satisfaction over time.
- Integration ecosystem — Sync feedback with 3,000+ tools like CRM, project management, and issue trackers.
- Advanced targeting — Show surveys to specific user segments for more relevant insights.
SaaSpartout Score
7.6
/10
Editorial score from our review methodology — not user ratings.
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Appzi Pricing
Appzi pricing: from $29/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free
$0 forever — 50,000 page views/month, unlimited surveys, 50 feedback/month, 1 domain, 1 team member, 10+ survey languages, basic reporting.
Basic
$29/mo (yearly) or $58.80/mo (monthly) — 100,000 page views/month, 300 feedback/month, unlimited domains, 3 team members, 365 days data storage, advanced user targeting.
Standard
$89/mo (yearly) or $118.80/mo (monthly) — 600,000 page views/month, 1,000 feedback/month, 5 team members, unlimited data storage, dedicated account manager.
Pro
$349+/mo (yearly) or $226.80+/mo (monthly) — 2.5M+ page views/month, unlimited feedback, unlimited domains and team members, dedicated account manager, product white-label.
All paid plans include a 30-day money-back guarantee. No credit card required for the free plan.
Frequently asked questions
Is Appzi free to use?
Yes, Appzi offers a free forever plan with up to 50,000 page views per month and 50 feedback items. No credit card is required to start.
How much does Appzi cost after the free trial?
Appzi’s paid plans start at $29 per month (billed yearly) for the Basic plan, which includes 100,000 page views and 300 feedback items per month. There’s no free trial, but you can start with the free plan or request a refund within 30 days of any paid plan.
Who is Appzi best for?
Appzi is best for SaaS companies, online businesses, and product teams that need to collect in-product feedback quickly and want to integrate it with their existing tools. It’s simpler than full-scale survey platforms, so it’s not ideal for complex research studies.
What are the top alternatives to Appzi?
Popular alternatives include Hotjar, Qualtrics, SurveyMonkey, and Typeform. These offer similar features but may have different pricing or more advanced survey logic.
What is a key limitation of Appzi?
The free plan limits you to one domain and 50 feedback items per month, which may be restrictive for larger sites. Also, advanced features like unlimited data storage and white-labeling require higher-tier plans.
