AskNeo — Communication

What does AskNeo do?

AskNeo is a communication platform that consolidates text messaging, phone calls, and contact management into one shared inbox. It helps teams in sales, marketing, and customer support collaborate seamlessly by providing a unified view of all customer interactions. By moving conversations out of noisy social platforms and into a focused workspace, AskNeo enables more personal, one-to-one connections that build trust and loyalty.

Who is it for?

AskNeo is designed for growing teams—especially in sales, marketing, and customer support—who want to engage customers faster and more authentically. It is ideal for businesses that rely on phone calls and SMS to communicate with leads and customers (e.g., real estate, e‑commerce, service businesses). It is less suited to teams that need a full‑fledged enterprise CRM with advanced reporting or global telephony beyond the US and Canada.

Real use cases

Sales teams use AskNeo to broadcast texts by tag, assign conversations to specific reps, and automate follow‑ups with chatbots and SMS keywords. Marketing teams leverage dynamic content and broadcast‑to‑1:1 messaging for campaigns. Customer support teams resolve issues faster via 2‑way texting, call forwarding, and shared inbox collaboration—all while maintaining compliance and data privacy.

• Shared Inbox — Centralize texts, calls, and contacts so multiple departments can collaborate on customer conversations.
• 2‑Way Texting & MMS — Send and receive text messages, images, and URLs with built‑in distribution receipts and anti‑spam controls.
• Customizable Chatbot & SMS Keywords — Automate responses and segment leads with keyword‑triggered bot interactions.
• Calling, Voicemail & Transcripts — Make US/CA calls, forward calls, set up simulring, and access voicemail with transcripts.
• Broadcast by Tag — Send targeted SMS broadcasts to one or more contact tags, converting them into individual 1:1 conversations.
• Integrations (Zapier + API) — Connect 5,000+ apps via Zapier or build custom workflows with the AskNeo API.
• Data Privacy & Compliance — 100% compliant with anti‑spam regulations; supports certification and registration requirements.

AskNeo pricing: from $12/user/mo.

Starter — $12/user/mo (yearly) / $15/user/mo (monthly)

• One new or ported phone number
• Collaborative shared inbox & tags
• Calling & texting US/CA numbers
• Text message bot & keywords
• Call forwarding & simulring
• Support via email

Pro — $19/user/mo (yearly) / $24/user/mo (monthly)

• Everything in Starter
• Unlimited staff users
• Voicemails & transcripts
• Broadcast texts by tag
• Support via text message
• Priority support

Enterprise — $49/user/mo (yearly) / $59/user/mo (monthly)

• Everything in Pro
• Multi‑location phone numbers
• Multi‑account management
• Support via Zoom meeting
• Dedicated onboarding
• Elite support

All plans include a 7‑day free trial. Cancel anytime.

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