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About Beamer
What is Beamer?
Beamer is a customer communication platform that helps SaaS teams inform and educate users about product updates, new features, and company news. It replaces or supplements email with in-app notifications, a modern changelog, and feedback tools. The problem it solves is low adoption of new features and disengaged users who miss updates because they don't read emails or visit your blog.
Who is Beamer for?
Beamer is built for product and marketing teams at SaaS companies of all sizes. It's especially valuable for teams that release frequently and want to increase feature adoption without building custom notification systems. It is not ideal for non-digital products or teams that need a full customer support ticketing system.
Real Use Cases
Teams use Beamer to announce product updates via changelog (with comments and reactions), send targeted in-app notifications and banners to specific user segments, collect NPS feedback automatically, and gather user feedback to prioritize roadmap decisions. One customer saw 30% higher feature adoption with 50% less effort after switching from email to Beamer.
Key features
- Changelog — Show off product updates and fixes with a modern, brandable changelog. Add comments, reactions, and boost posts with targeted notifications.
- In-App Notifications — Reach users with banners, tooltips, or subtle nudges right inside your app. Segment messages to boost engagement up to 3x.
- NPS Survey — Collect customer satisfaction data with a no-code in-app NPS survey. Get regular, actionable feedback.
- Feedback Collection — Collect and prioritize user feedback with a public or private roadmap. Know what to build next.
- Advanced Segmentation — Target users based on behavior, user properties, or activities for highly relevant messaging.
- Analytics — Track engagement, read rates, and feedback trends to measure the impact of your communications.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Beamer Pricing
Beamer pricing: from $49/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Starter — $49/month (billed annually) or $59/month (billed monthly)
5,000 Monthly Active Users (MAUs), in-app and standalone changelog, boosted announcements, appearance customization, analytics, Feedback Add-on available, NPS Add-on available.
Pro — $99/month (billed annually) or $119/month (billed monthly)
10,000 MAUs, everything in Starter plus dedicated inbox, comments & reactions, basic segmentation, Feedback Add-on available, NPS Add-on available. Most popular.
Scale — $249/month (billed annually) or $299/month (billed monthly)
50,000 MAUs, everything in Pro plus advanced segmentation, user activities, staging account, Feedback Add-on available, NPS Add-on available. Contact sales for higher limits.
Free plan available for fewer than 1,000 MAUs. All paid plans include a 14-day free trial.
Frequently asked questions
Is Beamer free?
Yes, Beamer offers a free plan for teams with fewer than 1,000 Monthly Active Users. Paid plans start at $49/month (annual billing) and include a 14-day free trial.
How does Beamer work?
Beamer integrates into your app via a JavaScript snippet. You create changelog posts, in-app notifications, or NPS surveys from the Beamer dashboard, and they appear to users based on your segmentation and targeting rules.
What are the main Beamer alternatives?
Popular alternatives include UserDeck, AnnounceKit, and Changelogfy. Beamer is known for its strong in-app notification targeting and built-in NPS surveys.
Who is Beamer best for?
Beamer is best for SaaS product and marketing teams that want to increase feature adoption and customer engagement without building custom notification infrastructure.
Can I add custom branding to Beamer?
Yes. On paid plans, Beamer allows appearance customization including colors and logos to match your brand.
