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About Bugreporting
What is Bugreporting?
Bugreporting is a lightweight website feedback tool that enables clients and QA testers to record video feedback directly on your site with a 1-click, no-code installation. It solves the problem of vague bug reports and lost conversations by auto-syncing recordings to your favorite work tools and notifying clients when issues are resolved.
Who is it for?
Bugreporting is designed for project managers, developers, and product managers who need faster, higher-quality feedback from clients without complex QA processes. It's not for teams that require on-premise hosting or deep customization beyond what a SaaS widget offers.
Real use cases
Use Bugreporting to streamline client bug reporting, speed up product feedback loops, and improve client relationships by keeping everyone in the loop. For example, a client finds a bug, records a video, and the developer gets it in their project management tool with full context—no need for back-and-forth emails.
Key features
- 1-click no-code installation — Add Bugreporting to your website without developer help.
- Video feedback recording — Clients record their screen and voice to explain issues clearly.
- Auto-sync to work tools — Recordings automatically appear in your favorite project management or communication tools.
- Automatic notifications — Clients and QA are alerted when an issue is resolved, keeping everyone updated.
- No login required for feedback — Clients can submit feedback without creating an account, lowering the barrier to entry.
SaaSpartout Score
7.9
/10
Editorial score from our review methodology — not user ratings.
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Bugreporting Pricing
Bugreporting pricing: from $0/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free Plan
$0/month — includes basic feedback recording and limited integrations.
Paid Plans
Pricing not disclosed on the page. Contact sales or start free trial to get custom quotes.
All plans come with a free trial.
Frequently asked questions
Is Bugreporting free to use?
Yes, Bugreporting offers a free plan with basic features, and paid plans are available for more advanced needs.
How much does Bugreporting cost?
Bugreporting starts at $0 per month for the free plan. Paid pricing is available on request.
What is Bugreporting used for?
Bugreporting is used to collect video feedback from clients and QA testers on website bugs, helping teams act faster and improve product quality.
Who is Bugreporting best for?
Bugreporting is best for project managers, developers, and product managers who want smoother client feedback workflows without complex QA tools.
What are top alternatives to Bugreporting?
Common alternatives include Userback, BugHerd, and Marker.io, which also offer visual feedback collection.
Does Bugreporting require clients to create accounts?
No, clients can submit feedback without logging in, though logging in lets them track issue resolution.
