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EngageBay — CRM ◆

from $0/mo

EngageBay (CRM): EngageBay is an affordable all-in-one CRM for small businesses, combining marketing, sales, and support. Pricing: from $0/mo. (data verified August 2026)

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About EngageBay

What is EngageBay?

EngageBay is an all-in-one CRM platform designed for startups and growing businesses. It combines contact management, email marketing automation, appointment scheduling, live chat, and a helpdesk in one tool—so you don't need to juggle multiple subscriptions.

Who is it for?

It's ideal for small business owners, marketers, and sales teams who need a cost-effective alternative to more expensive platforms like HubSpot. It's especially suited for those who want to automate outreach and manage customer relationships without a steep learning curve. It's less ideal for large enterprises with complex, custom CRM needs.

Real use cases

Use EngageBay to capture leads via landing pages and forms, nurture them with automated email sequences, and close deals through a visual pipeline. Its built-in scheduling tool simplifies booking meetings, and the AI chatbot can handle common customer support queries 24/7, reducing ticket volume.

Why choose EngageBay?

With a free plan that includes 250 contacts and paid plans starting at $12.74 per user per month, EngageBay offers powerful features at a fraction of the cost of competitors—making it a popular choice among 46,000+ small businesses.

Key features

  • Contact Management — Organize all your customer interactions in one place, with automatic tracking.
  • Email Marketing Automation — Send targeted, automated email campaigns at scale, even for beginners.
  • Appointment Scheduling — Let clients book meetings instantly, with sync to your calendar and automatic reminders.
  • Landing Page Builder — Create high-converting landing pages and forms without coding.
  • AI Chatbot — Train it on your knowledge base to answer customer queries 24/7 and reduce support tickets.
  • Marketing Automation — Automate emails based on customer behavior and track engagement to close deals faster.
  • Helpdesk & Live Chat — Provide support across channels with a built-in ticketing system and live chat.

SaaSpartout Score

7.5 /10
Ease of use 8.0
Features depth 7.5
Value for money 9.0
Support quality 7.0
Integrations 6.5
Scalability 6.0
Documentation 7.5
Onboarding speed 8.5

Editorial score from our review methodology — not user ratings.

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EngageBay Pricing

EngageBay pricing: from $0/mo. Billing model: Free.

For comparison: the median starting price in CRM is $39.93/month, measured across 114 tools we track. See the full SaaS Pricing Index →

Free

$0 per user/month. Includes 250 contacts, email marketing, autoresponders, lead grabbers, landing pages, CRM, helpdesk, live chat.

Basic

$12.74 per user/month (billed biennially). Includes 500 contacts, email templates, web pop-ups, landing page builder, lead scoring, SMS marketing, third-party integrations, social suite, tag manager.

Growth

$55.24 per user/month (biennial billing). Includes 5,000 contacts, marketing automation, push notifications, broadcast A/B testing, custom domain, call records, service automation, products, proposals.

Pro

$101.99 per user/month (biennial billing). Includes 50,000 contacts, web analytics, proposal analytics, SSO, role management, goals, custom reporting, dedicated account manager, uptime SLA, phone support.

All plans include a free trial. Pricing also available monthly (Basic $14.99, Growth $64.99, Pro $119.99) and yearly (Basic $13.79, Growth $59.79, Pro $110.39 per user/month).

See current EngageBay pricing and plans →

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Frequently asked questions

Is EngageBay free?
Yes, EngageBay has a free plan that includes up to 250 contacts and core features like email marketing, CRM, helpdesk, and live chat.
How much does EngageBay cost?
EngageBay pricing starts free. Paid plans start at $12.74 per user per month for the Basic plan (billed biennially), or $14.99 on monthly billing.
Who is EngageBay best for?
EngageBay is best for small businesses, startups, and growing teams that need an affordable all-in-one CRM with marketing automation without a steep learning curve.
What are the top EngageBay alternatives?
Common alternatives include HubSpot, ActiveCampaign, and Zoho CRM. EngageBay is often chosen as a lower-cost alternative with comparable features.
What are the key limitations of EngageBay?
The free plan has a contact limit of 250, and advanced features like marketing automation and custom reporting are only available on higher tiers (Growth and Pro).

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