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About Enum Ai Chatbot
What is Enum Ai Chatbot?
Enum Ai Chatbot is a support automation plugin for Crisp, a popular live chat tool. It lets you train a conversational AI on your website content and documents, so it can handle customer questions around the clock, even when your team is offline. The chatbot remembers context, responds in 107 languages, and can be integrated with your existing Crisp workflows and triggers.
Problems it solves
Enum solves the problem of after-hours support gaps. Instead of leaving customers waiting until the next business day, Enum provides instant answers to common questions, freeing your human agents for more complex issues. It also reduces repetitive queries and can route tickets, integrate with your ticketing system, and even connect to external tools via APIs.
Who is it for?
Enum is designed for small to medium-sized businesses, e-commerce stores, and SaaS companies that already use Crisp for customer support. It's ideal for teams that want to offer 24/7 support without adding headcount. However, it may not be the best fit for teams with highly specialized, non-standard support workflows that require deep customization beyond Crisp's capabilities.
Real use cases
For example, an online store can train Enum on its shipping and return policies to answer post-purchase questions instantly. A SaaS company can connect the chatbot to its help center and API docs, enabling it to troubleshoot basic product issues. Enum also supports voice messages and image recognition, making it useful for customers who prefer to send screenshots or voice notes.
Key features
- Train on your data — Upload PDFs, plain text, or scrape your website (fully or partially) to create a custom knowledge base, and re-index easily when content changes.
- Seamless Crisp integration — Connects with your Crisp live chat, triggers, and even pauses automatically when a human agent joins the conversation.
- Multilingual support — Responds in 107 languages, with the ability to include a language variable in custom prompts.
- Advanced media handling — Reads and answers voice messages and images (PNG, JPEG, WEBP, GIF) in more than 100 audio formats.
- Custom actions — Add buttons for feedback, mark as resolved, request a human operator, and connect to Integromat to trigger APIs, open web pages, or query other projects.
- White-label and scheduling — Customize the chatbot icon and name, and run it on a schedule that fits your business hours.
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Enum Ai Chatbot Pricing
Enum Ai Chatbot pricing: from $0.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free Plan
Get started for free with a trial chatbot, no sign-up required. Includes core features to test the chatbot on your website.
Paid Plans
Plans are white-labeled per subscription. For detailed pricing, contact Enum sales. All paid plans include custom prompts, full Crisp integration, and access to OpenAI and Anthropic models.
Frequently asked questions
Is Enum Ai Chatbot free?
Enum offers a free plan that lets you test a chatbot without sign-up. For production use, paid plans are available, with pricing on request.
How much does Enum Ai Chatbot cost?
Pricing starts at $0 for the free trial, but exact paid plan prices are not listed on the website. Please contact Enum for a quote.
What is Enum Ai Chatbot used for?
Enum Ai Chatbot is used to automate customer support on Crisp by training a chatbot on your website content, documents, and conversations. It answers questions 24/7, reducing the burden on human agents.
Does Enum Ai Chatbot integrate with Crisp?
Yes, Enum is built specifically as a plugin for Crisp, integrating seamlessly with its features, triggers, and ticketing system.
Who is Enum Ai Chatbot best for?
It's best for businesses that use Crisp and want to provide round-the-clock support without increasing headcount, including e-commerce stores, SaaS companies, and small-to-mid-sized teams.
What are the top alternatives to Enum Ai Chatbot?
Alternatives include other Crisp chatbot plugins like Chatbot.com, and standalone AI support tools like Intercom's Fin, though none may match Enum's tight Crisp integration and white-labeling.
