Field Force Tracker — Productivity

What is Field Force Tracker?

Field Force Tracker is a field service management (FSM) software designed for small businesses and growing service organizations. It automates customer data management, job scheduling, inventory management, billing, contracts, payments, projects, and time tracking in one platform.

What problem does it solve?

It streamlines daily operations, improves workforce productivity, optimizes dispatching and scheduling, enhances customer service, and provides complete visibility into every job. It reduces administrative work, so you can focus on growing your service business.

Who is it for?

It's built for small to mid-sized field service companies, including HVAC, plumbing, electrical, appliance repair, alarm and security, elevator service, photocopier, medical equipment, office equipment, fitness equipment, telecom, facilities management, commercial equipment maintenance, and fire alarm businesses. It may be less suitable for very large enterprises with complex, custom workflows, though it offers enterprise-grade features.

Real use cases

Schedule jobs on a clear calendar and dispatch technicians. Track inventory and parts to ensure techs have what they need. Generate quotes and invoices on site. Manage contracts and service agreements, and use mobile apps for iPhone and Android to update jobs in real time.

• Job Scheduling & Dispatch — Book jobs on a clear calendar and move them around easily to optimize technician routes and schedules.
• Work Order Management — Create and track work orders for every job, from start to completion.
• Customers Management — Store all customer information in one place, including history and notes, so you can serve clients better.
• Field Technician Management — Assign tasks, track time, and monitor technician performance.
• Installed Products Management — Keep records of equipment installed at customer sites for faster service and maintenance.
• Parts and Inventory Management — Track parts and inventory levels to ensure technicians have what they need on hand.
• Mobile Apps for Field Techs — Easy-to-use apps for iPhone and Android allow techs to update jobs, capture signatures, and process payments on the go.

Field Force Tracker pricing: from $25/user/mo.

For comparison: the median starting price in Productivity is $9.99/month, measured across 371 tools we track. See the full SaaS Pricing Index →

Starter Plan

For solo technicians: includes job scheduling, customer management, and mobile app access (from $25/user/month).

Professional Plan

For growing teams: adds dispatching, inventory management, and quotes/invoices (price on request).

Enterprise Plan

For larger organizations: includes advanced reporting, integrations, and priority support (price on request).

All plans come with a free trial or demo — contact Field Force Tracker to get started.

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