Gmelius — Communication

What is Gmelius?

Gmelius is an AI-powered collaboration platform for Gmail that transforms your inbox into a shared team hub. It integrates with Gmail, Google Calendar, and other tools to help teams manage shared email addresses like support@ or invoices@ without clunky Google Groups or separate help desks.

What problem does it solve?

Teams waste hours daily on email triage, drafting replies, scheduling meetings, and following up. Gmelius automates these tasks with its AI assistant Meli, which drafts responses in your tone, sorts emails into labels, schedules meetings, and dispatches tasks to teammates. It also provides shared inbox features like collision detection, comments, and @mentions to eliminate confusion.

Who is it for?

It's ideal for customer support teams, sales teams, operations, and any group that relies on Gmail for collaboration. It's not suitable for teams needing a standalone email client or those on Outlook (though an Outlook waitlist exists).

Real use cases

- Support teams can assign tickets from a shared inbox with SLAs and routing rules.
- Sales teams can use AI drafting and meeting scheduling to speed up outreach.
- Operations managers can get analytics on response times and workload distribution.

• AI Assistant Meli - Drafts replies in your tone, sorts emails, schedules meetings, and follows up automatically.
• Shared Inbox - Manage support@, sales@, etc., directly in Gmail with assignments, comments, and @mentions.
• Collision Detection - Prevent double-responses with real-time awareness of who's handling a conversation.
• Automation Rules - Set up round-robin assignment, automatic tagging, and SLA response time alerts.
• Analytics & Reports - Track team performance, response times, and productivity with detailed reports.
• Integrations - Connect with Slack, Zapier, Salesforce, HubSpot, and more.

Gmelius pricing: from $19/user/mo (yearly).

For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →

Meli - $19/user/mo (yearly)

Includes AI Assistant features like draft generation, sorting, meeting scheduling, follow-ups, and sentiment analysis. Up to 5 users, 5,000 email conversations/month, and 5 custom AI labels.

Growth - $25/user/mo (yearly)

Adds full team collaboration: shared inboxes, collision detection, templates, advanced automation, and basic analytics. Up to 50 users, 10,000 email conversations/month.

Pro - $40/user/mo (yearly)

For larger teams: unlimited users, 100,000 email conversations/month, advanced reporting, custom roles, and integrations like Salesforce.

Enterprise - Custom quote

Unlimited everything, plus dedicated support, SSO/SCIM, HIPAA compliance, and custom onboarding. Billed monthly at $45/seat/mo.

All plans include a 7-day free trial (Growth plan features).

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