SMTP.com is a reliable email relay API and delivery platform, offering scalable plans from $25/month for 50k emails.
Free·from $25/mo
About Inboxia
What is Inboxia?
Inboxia is an AI-powered receptionist that works directly on WhatsApp. It connects to your WhatsApp Business number via Meta's official API and responds to customer inquiries instantly, 24/7. The AI uses a knowledge base you build—including your services, pricing, FAQs, and business hours—to give accurate answers to common questions.
What problem does it solve?
Many businesses miss customer messages because they can't monitor WhatsApp around the clock or have a small team. Inboxia solves this by automatically replying to every message as soon as it arrives, capturing leads in the process, and only involving a human when a conversation truly needs a personal touch—like a complex negotiation or a sensitive issue.
Who is it for?
Inboxia is for small to medium businesses that already communicate with customers on WhatsApp, including clinics, real estate agents, beauty salons, legal services, tutors, hospitality, financial services, and e-commerce stores. It's ideal if you get a steady flow of repetitive questions (hours, pricing, availability) and want to respond faster without hiring extra staff. It's not designed for businesses that don't use WhatsApp or need deep voice or email automation.
Real use cases and key features
For a dental clinic, Inboxia can answer appointment availability questions and capture patient details. A real estate agent can qualify leads by asking budget and location preferences. A salon can handle booking inquiries after hours. The tool also tracks conversation volume and response rates via its analytics dashboard, so you understand customer demand trends. Setup takes less than 10 minutes, and no credit card is required to start.
Key features
- Instant 24/7 responses — AI answers customer messages on WhatsApp immediately, even outside business hours.
- Lead capture and qualification — Every conversation is logged as a lead; the AI gathers context and qualifies prospects before a human steps in.
- Human handoff with history — Escalate a conversation to a team member with one click, and full chat history is preserved.
- Business knowledge base — Feed the AI your services, pricing, FAQs, and hours so it answers accurately from your own content.
- Native WhatsApp integration — Connects via Meta's official WhatsApp Business API; customers use the app they already have.
- Conversation analytics — See message volume, response rates, and escalation trends to understand customer behavior.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
◆ AI advisor — 30 seconds, no signup
Why are you looking at Messaging & Chat tools today?
Inboxia Pricing
Inboxia pricing: from $0/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Free
$0/month — 1 WhatsApp number, 100 AI messages/month, 10 knowledge base entries, 1 team member, community support. Perfect for testing Inboxia.
Starter
$29/month — 1 WhatsApp number, 1,000 AI messages/month, 50 knowledge base entries, 2 team members, email support. Ideal for small businesses ready to automate.
Growth
$79/month — 3 WhatsApp numbers, 5,000 AI messages/month, unlimited knowledge base entries, 5 team members, priority support. For growing teams with high conversation volume.
Enterprise
Custom pricing — Unlimited WhatsApp numbers, AI messages, knowledge base entries, and team members. Includes white labeling, dedicated CSM, and SLA guarantee. Contact sales.
Every plan includes a free option—no credit card required. Yearly billing offers ~20% discount on monthly rates. You can upgrade or downgrade anytime.
Frequently asked questions
Is Inboxia free?
Yes, Inboxia offers a Free plan that costs $0 per month and includes 1 WhatsApp number, 100 AI messages per month, 10 knowledge base entries, and 1 team member. No credit card required.
How much does Inboxia cost?
Pricing starts at $0/month for the Free plan. Paid plans: Starter at $29/month, Growth at $79/month, and Enterprise with custom pricing. Yearly billing saves ~20%.
What is Inboxia used for?
Inboxia is an AI WhatsApp receptionist that answers customer messages instantly, captures leads, and hands off conversations to your team when needed. It's used by clinics, real estate agents, salons, legal services, and more.
How does Inboxia work?
You create an account, build a knowledge base (services, pricing, FAQs), connect your WhatsApp Business number via Meta's official API, and the AI starts handling customer messages. It uses your knowledge base to give accurate replies and can escalate to a human when necessary.
What are alternatives to Inboxia?
Alternatives include other AI chatbot platforms for WhatsApp like Wati, Trengo, or Respond.io. Inboxia stands out for its easy setup and focus on lead capture and human handoff.
Can Inboxia be used for e-commerce?
Yes, Inboxia is suitable for retail and e-commerce businesses. It can answer product questions, share pricing, and capture order inquiries on WhatsApp, helping you respond faster around the clock.
