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from $19/mo per user
About Pipedrive Crm
What is Pipedrive CRM?
Pipedrive CRM is a sales-focused customer relationship management platform designed to help sales teams manage leads, track deals, and automate routine tasks. It centers on a visual pipeline that makes it easy to see where each deal stands and what next steps are needed, reducing the time spent on admin and increasing focus on selling.
Who is it for?
It's built for small to mid-sized sales teams, startup founders, and business owners who need a straightforward way to organize customer interactions and forecast revenue. It's not for large enterprises with complex customization needs or for teams that require advanced marketing automation out of the box.
Real use cases
Use Pipedrive to track every email, call, and meeting in one place, set reminders for follow-ups, and automate repetitive tasks like data entry. It helps sales managers monitor team performance and forecast accurately, while sales reps can focus on closing deals. It's also great for B2B companies that want to align marketing and sales efforts without hours of setup.
Key features
- Visual sales pipelines — Drag-and-drop deals through stages to see your sales process at a glance.
- Activity reminders — Never miss a follow-up with automated alerts for calls, emails, and meetings.
- Email integration — Sync your inbox to track communication history without extra steps.
- Automation — Set up workflows to handle repetitive tasks like sending emails or updating fields.
- Reporting and forecasting — Get real-time dashboards to track team performance and predict revenue.
- Mobile app — Manage deals on the go with full functionality on iOS and Android.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Pipedrive Crm Pricing
Pipedrive Crm pricing: from $14/user/mo.
For comparison: the median starting price in CRM is $39.93/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Essential
From $14 per user per month (billed annually) — includes visual pipelines, activity features, and email integration.
Advanced
From $34 per user per month — adds email templates, workflow automation, and reporting.
Professional
From $49 per user per month — includes smart email and document tracking, team management, and advanced automation.
Power
From $64 per user per month — adds advanced reporting, forecasting, and revenue management tools.
Enterprise
Custom pricing — offers enterprise-grade security, unlimited data, and dedicated support.
All plans come with a 14-day free trial. Prices are per user per month when billed annually.
Frequently asked questions
How much does Pipedrive CRM cost?
Pipedrive starts at $14 per user per month (billed annually). Higher-tier plans cost more and include additional features like automation and advanced reporting.
Is Pipedrive CRM free?
Pipedrive does not offer a permanent free plan, but it offers a 14-day free trial on all plans, letting you test the features before committing.
What is Pipedrive CRM used for?
Pipedrive is used to manage sales pipelines, track deals, and automate follow-ups. It helps sales teams stay organized and close deals faster.
Who is Pipedrive CRM best for?
It's best for small to mid-sized sales teams, startups, and businesses looking for an intuitive, pipeline-focused CRM. It's less suited for large enterprises needing complex customization.
What are the top alternatives to Pipedrive CRM?
Popular alternatives include HubSpot CRM, Salesforce, Zoho CRM, and Freshsales. Each has different strengths, so evaluate based on your team's size and needs.
Does Pipedrive CRM have any limitations?
Some users find that advanced features like in-depth reporting and marketing automation are limited on lower-tier plans. Also, it's not ideal for managing non-sales customer interactions.
