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About Repairshopr
What is Repairshopr?
Repairshopr is a comprehensive software platform designed for repair businesses, combining CRM, ticketing, invoicing, billing, inventory management, and point-of-sale (POS) into one integrated system. It streamlines workflows, automates marketing, and improves customer communication.
Problem it solves
Repair shops often juggle multiple tools for scheduling, invoicing, customer management, and inventory, leading to inefficiencies and errors. Repairshopr centralizes these tasks, allowing you to track tickets, manage parts orders, and communicate with customers more effectively.
Who it's for
It's ideal for computer repair shops, cell phone repair stores, and other repair services (bike, jewelry, watch, etc.), as well as IT pros and MSPs. It's suitable for solo technicians, part-time businesses, and multi-location operations. It's not for businesses that don't handle repair tickets or need a simplified CRM only.
Real use cases
Use Repairshopr to manage customer intake, create estimates and invoices, track parts orders, run a POS, schedule field jobs, and send automated marketing emails to encourage repeat business.
Key features
- CRM & Customer Portal — Manage customer info, history, and a self-service portal.
- Ticketing System — Create and track repair tickets with images, files, and custom intake forms.
- Complete Invoicing — Generate quotes, invoices, and recurring billing.
- Inventory & Parts — Track inventory, automate ordering, and manage parts orders.
- Point of Sale (POS) — Sell products and accessories, linked directly to inventory.
- Automated Marketing — Use built-in email marketing to nurture leads and drive repeat business.
- Integrations — Connect with QuickBooks, Xero, Slack, PayPal, Google Calendar, and more.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
Repairshopr Pricing
Repairshopr pricing: from $69.99/mo.
Starter Plan
Annual: $59.99/month; Monthly: $69.99/month. Includes 75 tickets/invoices per month, one location, 1 user account, outbound emails, field jobs, reports, estimates, customer portal, automated marketing, SMS (per month), integrated payments, recurring invoicing, POS, time clock, job timer, QuickBooks integration, leads, website integration, and cash registers.
Repair Shop Plan
Annual: $129.99/month; Monthly: $139.99/month. Most popular. Includes unlimited tickets/invoices per month, one location, 10 user accounts, and all features from Starter.
Big Chain Plan
Annual: $139.99/month; Monthly: $149.99/month. For 2+ locations, 10 user accounts, and all features from Repair Shop.
All plans come with a free trial.
Frequently asked questions
How much does Repairshopr cost?
Repairshopr pricing starts at $69.99/month (monthly billing) or $59.99/month (annual billing) for the Starter plan, which includes 75 tickets/invoices per month. Higher tiers—Repair Shop and Big Chain—offer unlimited tickets and more features.
Does Repairshopr have a free trial?
Yes, Repairshopr offers a free trial so you can test the software before committing to a paid plan.
Who is Repairshopr best for?
Repairshopr is best for repair businesses such as computer repair shops, cell phone repair stores, and other service-based repair operations (bike, jewelry, etc.) that need an all-in-one solution for CRM, invoicing, inventory, and POS.
What features does Repairshopr include?
Repairshopr includes customer CRM, ticketing, invoicing, estimates, inventory management, POS, time clock, job timer, automated marketing, customer portal, and integrations with QuickBooks, Xero, PayPal, and more.
What are the top alternatives to Repairshopr?
Common alternatives include Shopmonkey, mHelpDesk, and ServiceTitan, though these may be tailored to different niches—Repairshopr is specifically strong for computer and electronics repair shops.
Can Repairshopr handle multiple locations?
Yes, the Big Chain plan supports 2+ locations with unlimited tickets and up to 10 user accounts per location.
