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About Seekdown
What is Seekdown?
Seekdown is an AI assistant platform that turns your existing website content, docs, FAQs, and support pages into reliable, source-cited AI answers. It captures your content, structures it into approved AI knowledge, and publishes either AI Chatbots for websites or Smart Search Centers for guided self-service.
Who is it for?
Seekdown is built for teams that want to reduce support workload and improve conversion without writing code. It's ideal for marketing, support, and product teams who maintain public-facing content and want to provide instant, accurate answers to visitors. It's not for teams needing complex custom AI training or non-public knowledge bases without additional setup.
Use cases
Deploy a cited AI assistant on your pricing page to answer plan questions and guide visitors to sign up. Add a Smart Search Center to your help center to deflect repetitive tickets and route users to the right articles. Use it to answer questions about docs, policies, and support resources 24/7, in the visitor's language.
Key capabilities
Seekdown measures impact with up to -40% support workload and +25% conversion rate, as stated. It's easy to set up—no code needed—and includes immediate setup from your existing content sources.
Key features
- Source-cited answers — Every AI response is grounded in your approved content with citations, building trust.
- Connect your sources — Capture website pages, docs, FAQs, and support resources from sources you already maintain.
- AI Chatbots for websites — Help visitors find answers from your pages, pricing, docs, and FAQs with guided next steps.
- Smart Search Centers — Create a comprehensive self-service experience with references to support articles and policies.
- No-code setup — Launch from existing content in minutes without technical expertise.
- Multilingual & 24/7 — Instant, cited answers in the visitor's language, any hour.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Seekdown Pricing
Seekdown pricing: from $39/mo.
Seekdown Basic — $39/month
Fixed monthly plan for teams starting with a focused website assistant. Includes 1GB storage, 4M LLM tokens, 10GB standard proxy, and 1GB residential proxy.
Seekdown PRO — $99/month
Fixed monthly plan for teams needing more room for assistants, content, and production workflows. Includes 3GB storage, 12M LLM tokens, 30GB standard proxy, and 3GB residential proxy.
Enterprise — Pay-As-You-Go
For enterprise teams needing unlimited dimensions with metered usage from the first unit consumed. Includes unlimited storage, LLM tokens, standard proxy, and residential proxy dimensions. Base subscription with no usage included; establish budgets to limit additional consumption. Extra usage: $1/100MB storage, $1/1M LLM tokens, $0.50/GB standard proxy, $8/GB residential proxy.
All plans are subject to taxes not included. No free trial mentioned, but you can start with a demo or contact the team.
Frequently asked questions
How much does Seekdown cost?
Seekdown pricing starts at $39 per month for the Basic plan, and $99 per month for the PRO plan. Enterprise plans are pay-as-you-go with metered usage.
Is Seekdown free to try?
Seekdown does not explicitly offer a free trial. However, you can contact the team for a demo or initial setup assistance with your public content.
What is Seekdown used for?
Seekdown turns your website content, docs, FAQs, and support pages into AI chatbots or Smart Search Centers that provide cited answers to visitors, reducing support tickets and improving conversions.
Who is Seekdown best for?
Seekdown is best for support, marketing, and product teams at SaaS or content-driven companies that want to automate customer self-service without coding. It's ideal for teams with existing public content.
What are the top alternatives to Seekdown?
Alternatives include tools like Intercom's Fin, Zendesk Answer Bot, and Chatbase. Seekdown differentiates with its source-cited answers and Smart Search Centers.
Does Seekdown offer an enterprise plan?
Yes, Seekdown offers an Enterprise pay-as-you-go plan with unlimited storage, LLM tokens, and proxy bandwidth, plus custom limits, integrations, and on-premise deployment options.
