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About Tripleseat
What is Tripleseat?
Tripleseat is event management software designed specifically for hospitality venues—restaurants, hotels, catering companies, banquet halls, wedding venues, breweries, and more. It replaces the patchwork of shared drives, spreadsheets, and phone tag with one unified platform for managing event inquiries, sales, and planning.
The problem it solves
Hospitality teams often lose leads, miss follow-ups, and struggle to keep event details consistent. Tripleseat captures every inquiry the moment it arrives, routes it automatically, and keeps proposals, BEOs, payments, and logistics organized in one place. It helps you respond first, close faster, and execute flawless events.
Who is it for?
It's built for any venue that hosts private events or groups: restaurants with private dining, hotels that need to sync sales and banquets with their PMS, catering companies juggling multiple events, wedding venues, breweries, event spaces, and even bars and nightclubs. If you're a small café that only does occasional events, this might be overkill—it's designed for teams that handle a significant volume of bookings.
Real use cases
- A restaurant's private dining manager speeds up proposal turnaround to close more corporate dinners.
- A hotel sales team coordinates group bookings and banquets across departments, ensuring no detail is lost.
- A wedding venue keeps floor plans, contracts, and final payments aligned with the couple's approval.
- A brewery manages private buyouts and group tastings as a new revenue stream.
Key features
- Lead Capture — Automatically captures every inquiry the moment it arrives and routes it to the right person, so no lead is missed.
- Proposal & Booking Management — Convert qualified leads into bookings with streamlined proposals and contracts.
- Event Planning Tools — Manage every detail from BEOs to floor plans, keeping all documents and updates in one place.
- Payment Processing — Track payments and deposits within the platform, reducing manual chasing.
- Integrations — Connect with partners and integrations to sync with your existing tools.
- Reporting & Analytics — Monitor event revenue and booking performance to scale your events business.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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Tripleseat Pricing
Tripleseat pricing: Starting price not published on the page; contact sales for a quote.
For comparison: the median starting price in CRM is $39.45/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Contact for Pricing
Tripleseat does not publicly list its pricing. The website offers a 'Request a Demo' option, so pricing is likely customized based on venue size and needs. No free plan is mentioned, but a free demo is available.
Frequently asked questions
How much does Tripleseat cost?
Tripleseat does not publish its pricing on the website. It's likely custom-priced based on your venue type and requirements. You can request a demo to get a quote.
Is Tripleseat free?
No, Tripleseat is a paid software. There is no mention of a free plan on the site, but they offer a free demo.
Who is Tripleseat best for?
Tripleseat is best for restaurants, hotels, catering companies, event venues, wedding venues, breweries, wineries, and other hospitality businesses that handle private events and group bookings.
Does Tripleseat have a free trial?
The website does not mention a free trial, but they encourage you to request a demo, which is typically a personalized walkthrough.
What are the top Tripleseat alternatives?
Alternatives to Tripleseat include Caterease, Gather, Social Tables, and Zenvido, depending on your specific venue type and needs.
What is a key limitation of Tripleseat?
One limitation is that pricing is not transparent, which can make it harder for small venues or new businesses to budget. Also, it's specifically tailored to hospitality events, so it may not be ideal for non-hospitality event planners.
