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Upvoty Customer Support

Free trial · from $15/mo

About Upvoty

Upvoty helps product teams turn scattered user requests into a single, organized feedback board. Instead of drowning in emails and support tickets, you get a clear view of what your users actually want — and what they need most.

What it does

Users submit ideas, vote on existing ones, and track status from planned to shipped. Features include public or private boards, merge AI for duplicate detection, custom statuses, changelogs, and an MCP server that lets AI tools like ChatGPT read and update feedback directly. Integrations include Slack, Intercom, Trello, Jira, and Zapier.

Who it's for

Ideal for SaaS teams, product managers, and startups who want to stop guessing what to build next. Not for teams that need a full CRM or helpdesk — Upvoty is purpose-built for feedback and roadmap management.

Real use cases

Use it to surface top feature requests by vote velocity, segment feedback by customer revenue, announce changelogs with auto-notifications to voters, and close the loop between collecting feedback and shipping updates.

Key features

  • Feedback Board — Public or private board with upvoting, tags, filters, and moderation
  • Public Roadmap — Show users what's planned, in progress, and shipped to build trust
  • Changelogs — Auto-notify voters when their feature ships
  • Merge AI — Detect and merge duplicate posts automatically
  • Integrations — Connect with Slack, Jira, Intercom, Zapier, and more
  • Custom Domain — Host your board on your own domain
  • User SSO — Authenticate with existing accounts

Upvoty Pricing

Upvoty pricing: Free trial · from $15/mo. Billing model: Freemium.

Power — $15/month

For solo founders validating product ideas. Includes 1 project, unlimited boards, unlimited tracked users, public roadmap, custom branding, email support, custom domain, SSO, API access, no Upvoty branding.

Super — $25/month

For growing SaaS teams ready to scale. Includes everything in Power plus changelog, all integrations, priority support, and SSO.

Hyper — $49/month

For mature products with multiple teams. Includes everything in Super plus unlimited projects, Upvoty MCP, API & webhooks.

Enterprise plan available with unlimited everything, SAML SSO, custom DPA, and dedicated success manager. All plans include a 14-day free trial, no credit card required.

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Frequently asked questions

How much does Upvoty cost?
Upvoty plans start at $15/month for Power, $25/month for Super, and $49/month for Hyper. A 14-day free trial is available with no credit card required.
Is there a free plan?
Upvoty does not have a permanent free plan, but each paid plan includes a 14-day free trial. No credit card is required to start.
What is Upvoty used for?
Upvoty is a feedback management platform that lets SaaS teams collect, prioritize, and ship user feature requests. It replaces spreadsheets and scattered emails with a single organized feedback board.
Can I integrate Upvoty with Jira or Slack?
Yes, Upvoty integrates with Slack, Jira, Intercom, Trello, Zapier, and more. It also offers an MCP server for AI integrations.
What are the best alternatives to Upvoty?
Popular alternatives include Canny, Productboard, and Featurebase. Each varies in pricing, integrations, and focus — Upvoty is particularly strong for small-to-mid-size SaaS teams.
Who is Upvoty best for?
It's ideal for startups and growing SaaS teams that want to let users vote on features, communicate product plans publicly, and close the feedback loop with changelogs.
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