Trends by HubSpot
Trends by HubSpot analyzes search, social, and e-commerce data to reveal rising consumer behaviors for marketers and entrepreneurs.
from $49/mo
About User Interviews
What is User Interviews?
User Interviews is a research recruiting platform that helps teams find, schedule, and pay participants for user research, market research, or AI training. It replaces manual recruitment and incentive management with automation, matching researchers with quality participants from a panel of 6 million vetted individuals.
What problem does it solve?
Recruiting research participants is slow and labor-intensive. User Interviews automates participant matching, scheduling, consent, and incentive distribution β including tax forms β so researchers can focus on insights instead of logistics. It also reduces no-shows with reminders and calendar sync.
Who is it for?
User Interviews is built for UX researchers, product teams, and market researchers who need fast access to targeted participants. It works best for teams conducting usability tests, interviews, surveys, or focus groups. It is less suited for one-time, low-budget studies without a need for advanced targeting.
Real use cases
An enterprise design team recruits HP non-customers for competitive research within hours. A publishing house like Houghton Mifflin Harcourt reduces manual recruitment steps, accelerating turnaround on user feedback. Product teams use the panel to test prototypes and features with specific demographics.
Key features
- Participant panel β Access 6M+ vetted users with detailed profiles for targeted recruitment across demographics, behaviors, and product usage.
- Automated scheduling β Participants book their own slots; calendar syncs with Google/Outlook to reduce no-shows.
- Incentive management β Set rewards per session; platform handles distribution and tax forms automatically.
- Screener builder β Create custom qualification questions (including premium screening add-on) to filter the best-fit participants.
- Session recording β Integrate with Zoom or record directly for later review and analysis.
- Team collaboration β Share studies, notes, and participant data across your organization with unlimited seats.
- AI-powered matching & fraud detection β AI helps match target profiles faster; fraud checks flagged 0.6% of sessions as fraudulent.
User Interviews Pricing
User Interviews pricing: from $49/session. Billing model: Freemium.
Pay As You Go
For occasional research. $49/session (unmoderated) or $98/session (moderated). Includes access to 6M participants, rich targeting, scheduling automation, incentive distribution, quota tracking, research tool integrations, AI insights, unlimited seats, and project coordinator support. Add-ons: Premium screening, Advanced B2B targeting (+$45/$49 per session). No commitment required.
Essential
For ongoing teams. 60 or 150 sessions per year, billed annually. Rates: $41/session (unmoderated) or $82/session (moderated) β save 17%. Everything in Pay As You Go plus quota automation, re-invite past participants, and customer success support. Advanced B2B targeting at +$35/$41 per session.
Custom
For high-volume research teams (250+ sessions). Lowest rates, billed annually. Includes everything in Essential plus best rate guaranteed, negotiable terms, security review, prioritized support, enterprise customer success manager, and custom onboarding. Advanced B2B targeting at +$20/session or custom rate.
Credits-based subscriptions also available β save up to 80% on surveys & unmoderated studies. Talk to sales for details. Free to sign up and explore the platform.
Frequently asked questions
Is User Interviews free to use?
Yes, you can sign up for free and explore the platform. Paid plans start at $49/session (Pay As You Go) for unmoderated research, or $98/session for moderated sessions.
How does User Interviews work?
You post a study with your target criteria (demographics, behaviors, product usage). User Interviews matches you with qualified participants from its 6M+ panel, automates scheduling, sends reminders, and handles incentive payments β so you don't have to manage logistics manually.
Who is User Interviews best for?
It is best for UX researchers, product teams, and market researchers who need fast, targeted participant recruitment for usability tests, interviews, surveys, or focus groups. It is less ideal for one-off, low-budget studies without specific screening needs.
What are User Interviews alternatives?
Common alternatives include Respondent, UserTesting, Lookback, and Maze for participant recruitment. User Interviews distinguishes itself with a large panel (6M+), automated scheduling, and built-in incentive management.
What is the main limitation of User Interviews?
For very small or single studies, the Pay As You Go pricing ($49β$98/session) may be higher than DIY recruitment. Also, advanced B2B targeting is a paid add-on, which can increase per-session costs.
How many participants does User Interviews have?
User Interviews has a panel of 6 million vetted participants (as of 2025). They report an average of 1 hour to first match and 98% positive session feedback.
