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User Interviews

HR & Recruiting Free to start · from $99/study

About User Interviews

User Interviews replaces the headache of finding and managing research participants with a platform that handles recruitment, scheduling, and incentives from a pool of 3.5 million vetted individuals.

What it does

You post a study with your criteria (demographics, behaviors, product usage), and User Interviews matches you with qualified participants from its panel. The platform automates scheduling, sends reminders, and handles payments—so you don't have to chase people or manage gift cards.

Best for

  • UX researchers running usability tests or interviews
  • Product teams needing quick feedback on prototypes or features
  • Market researchers recruiting for surveys or focus groups

Strengths

  • 3.5M+ pre-screened participants across diverse demographics
  • Automated scheduling and calendar sync reduces no-shows
  • Built-in incentive management with instant payments via PayPal or gift cards

Key features

  • Participant panel — Access 3.5M+ vetted users with detailed profiles for targeted recruitment
  • Automated scheduling — Participants book their own slots; calendar syncs with Google/Outlook
  • Incentive management — Set rewards per session; platform handles distribution and tax forms
  • Screener builder — Create custom qualification questions to filter participants
  • Session recording — Integrate with Zoom or record directly for later review
  • Team collaboration — Share studies, notes, and participant data across your org
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