Close is a sales CRM with built-in calling, SMS, email, and an AI sales agent that auto-logs every interaction.
from $19/mo per user
About Veeva Crm
What is Veeva CRM?
Veeva CRM is a customer relationship management (CRM) platform built specifically for the life sciences industry. It helps pharmaceutical, biotech, and medical device companies manage their sales and marketing activities, from field force automation to AI-driven customer engagement.
Problem It Solves
Life sciences companies face unique challenges: complex compliance, fragmented field data, and a need for personalized customer interactions. Veeva CRM solves these by providing a unified platform that connects commercial teams with rich customer data, AI insights, and automated workflows, enabling more effective and compliant messaging.
Who It Is For
Veeva CRM is best for commercial teams at pharmaceutical, biotech, and medical device companies—such as sales reps, managers, marketing, and medical science liaisons—who need to track and optimize their customer interactions. It is not suitable for small non-life-sciences businesses or generic CRM needs.
Real Use Cases
For example, a sales rep uses Veeva CRM to check a physician's latest interactions, see their preferences, and get AI-recommended talking points before a visit. Marketing teams use it to run AI-driven brand engagement campaigns across channels, while leadership tracks field activity and territory performance in real time.
Key features
- AI in Vault CRM — Empower field teams with commercial evidence and AI-driven insights.
- Veeva Ostro — AI-powered brand engagement for personalized customer experiences.
- Agentic Call Reports — Automate call reporting and uncover treatment barriers (65% of reports revealed barriers).
- Field Force Automation — Streamline daily tasks, target planning, and follow-ups.
- Commercial Data Management — Access real-time customer data and analytics for smarter decisions.
- Compliance and Security — Meet industry regulations with validated, secure systems.
SaaSpartout Score
7.2
/10
Editorial score from our review methodology — not user ratings.
◆ AI advisor — 30 seconds, no signup
Why are you looking at Industry-specific Crm tools today?
Veeva Crm Pricing
Veeva Crm pricing: Contact for pricing.
For comparison: the median starting price in CRM is $39.93/month, measured across 114 tools we track. See the full SaaS Pricing Index →
Custom Pricing
Veeva CRM pricing is tailored to each enterprise's needs. Plans commonly include field force automation, AI features, and data integration. Contact Veeva for a demo and custom quote.
Free trial or demo available on request.
Frequently asked questions
How much does Veeva CRM cost?
Veeva CRM pricing is not publicly disclosed. It is typically a custom quote based on your company size, number of users, and required modules. Contact Veeva for a demo and personalized pricing.
Is Veeva CRM free?
No, Veeva CRM is a paid enterprise solution. However, you can request a demo to see if it fits your needs before committing.
Who is Veeva CRM best for?
It is best for life sciences companies—pharmaceutical, biotech, and medical device firms—that need a CRM tailored to commercial, medical, and regulatory workflows.
What are top alternatives to Veeva CRM?
Alternatives include Salesforce Health Cloud, IQVIA, and other life-sciences-specific CRMs. These may be competitively priced or offer different feature sets.
Does Veeva CRM include AI features?
Yes, Veeva CRM integrates with Veeva's AI agents (like Veeva Ostro) to enhance brand engagement, call reports, and field productivity.
Can Veeva CRM handle clinical and regulatory needs?
While Veeva CRM is for commercial teams, Veeva offers other solutions (Vault) for clinical, regulatory, quality, and safety—so the ecosystem can cover the full lifecycle.
