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About Wallu.ai
What is Wallu.ai?
Wallu.ai is an all-in-one AI platform that combines customer support, email marketing, and video editing into a single dashboard. It answers customer queries across website, Instagram, WhatsApp, Facebook, Discord, Telegram, Slack, and email from one shared inbox. It also writes marketing emails, turns long videos into short clips, and even provides SEO recommendations.
What problem does it solve?
Businesses often juggle multiple tools for support, email, and video, leading to high costs and fragmented data. Wallu.ai solves this by unifying these functions under one subscription, sharing a single customer record and knowledge base. It reduces the need for developers—setting up requires just one script tag, a Shopify app, or a WordPress plugin.
Who is it for?
Wallu.ai is ideal for small to medium e-commerce brands, digital agencies, and content creators who want to automate customer support, run personalized email campaigns, and repurpose video content without a large tech team. It's also suitable for businesses that need to upsell products intelligently. It is NOT for enterprises requiring complex custom workflows, as it lacks advanced customization beyond API access on higher plans.
Real use cases
For an online store, Wallu.ai can automatically respond to order status queries on WhatsApp by pulling real data from Shopify or WooCommerce. For a marketing team, it can generate a promotional email with matching images and brand styling from a simple description. For content creators, it can turn a long YouTube video into short vertical clips with captions and face tracking for social media. For SEO, it scans your entire site and gives a prioritized list of fixes you can apply with a single script tag.
Key features
- Unified Inbox — Manage customer conversations from website, Instagram, WhatsApp, Facebook, Discord, Telegram, Slack, and email in one place.
- AI Chat with Knowledge Base — Build a knowledge base automatically from your site and docs; AI answers with escalation to human agents when needed.
- Ticket System — Unresolved issues are converted into tickets with email follow-ups, ensuring nothing slips.
- E-commerce Integration — Look up real orders from Shopify or WooCommerce to provide accurate support.
- AI Email Marketing — Generate complete email campaigns from a description, including copy, images, and styling with your brand.
- AI Upseller — Automatically email a complementary product after each purchase to boost revenue.
- Video Studio — Auto-clip long videos into short vertical clips, add captions, and edit in a browser-based pro editor.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Wallu.ai Pricing
Wallu.ai pricing: from $4.99/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Assist Mini — $4.99/mo (or $3.99/mo yearly)
Includes 350 AI replies, $0.014 per extra reply, unified inbox, AI chat, all integrations, and a 7-day free trial.
Reach Mini — $4.99/mo (or $3.99/mo yearly)
Includes 3,000 emails/mo, basic segmentation, templates, and a 7-day free trial.
Studio Mini — $4.99/mo (or $3.99/mo yearly)
Includes 50 credits, every video feature, and a 7-day free trial.
All paid plans include RESTful API access. Mini plans include a 7-day free trial; card required, cancel any time before it ends.
Frequently asked questions
How much does Wallu.ai cost?
Wallu.ai starts at $4.99 per month for any of its three products (Assist, Reach, or Studio). Yearly billing reduces the price to $3.99/month. All plans are monthly and cancelable from the dashboard.
Is Wallu.ai free?
Creating an account is free, but starting a trial requires a card. The 7-day free trial is available on the $4.99 Mini plan; you can cancel before it ends and not be charged.
What is Wallu.ai used for?
Wallu.ai is an AI-powered platform that handles customer support across multiple channels (chat, email, social), creates email marketing campaigns, and edits video content—all from a single dashboard.
Who is Wallu.ai best for?
It's best for small to medium e-commerce brands, digital agencies, and content creators who want to automate support, run email campaigns, and repurpose videos without a developer. It's not ideal for enterprises needing complex custom workflows.
What are the top Wallu.ai alternatives?
Alternatives include dedicated support platforms like Zendesk or Intercom, email marketing tools like Mailchimp, and video editors like Descript. Wallu.ai combines these functions into one, which can reduce cost and complexity.
Does Wallu.ai integrate with Shopify?
Yes, Wallu.ai offers a Shopify app and can look up real order data from Shopify or WooCommerce to provide accurate support responses and trigger upsell emails.
