Close is a sales CRM with built-in calling, SMS, email, and an AI sales agent that auto-logs every interaction.
About Pipedrive
Pipedrive is a sales CRM that helps sales teams get organized and close more deals. It saves hours with automated lead nurturing and AI-powered prompts that keep you focused on the right leads, so you never miss a follow-up.
What it does
Pipedrive automates follow-ups, tracks emails, and manages workflows. You get real-time sales reports, forecasting, goal-setting, and team monitoring. Its customizable pipelines adapt to your buyer's journey, and the Marketplace connects with 500+ apps like email, calendar, and marketing tools. AI tools help compose emails and suggest next steps.
Best for
Pipedrive is ideal for sales teams wanting to automate repetitive tasks, managers needing real-time performance insights, and businesses scaling their sales operations. It is also good for solopreneurs and small teams who have used a CRM before or are new to one. It may not suit large enterprises needing deep ERP integration or non-sales workflows.
Real use cases
A managing director at a web studio uses it for email tracking and workflow automations to exceed sales targets. A founder quadrupled revenue by gaining instant access to sales data. A sales manager in Mexico became more organized and built better sales habits. A solar company CEO removed manual admin by customizing and automating the customer journey.
Key features
- AI Sales Assistant — Personalized tips and prompts to focus on winning deals.
- Lead Nurturing Automation — Automates follow-ups and sales conversations to save time.
- Real-Time Reports — Visual dashboards with forecasting, goal tracking and AI suggestions.
- Customizable Pipelines — Adapts to your unique sales process and buyer journey.
- Marketplace Integrations — Connects with 500+ apps like email, calendar and marketing tools.
- Security Controls — AES-256 encryption, SOC 2 compliance and GDPR compliance.
