Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
About AssistLoop.ai
What is AssistLoop.ai?
AssistLoop.ai is an AI agent for customer service that you can train on your website, PDF files, and Q&A pairs. It answers customer questions 24/7 in ten languages, books meetings, and captures leads, all from a chat widget you embed with one line of code.
What problem does it solve?
It removes the need for your team to be online to handle routine support queries. The AI answers from your own trained content, so customers get accurate, consistent responses. When a customer asks for a human, the conversation hands off to your team without losing context. It also turns conversations into actions: booking meetings via Calendly or Cal.com, collecting leads into your CRM, or triggering your own APIs.
Who is it for?
It's for small to large businesses that want to scale customer support without hiring more staff. It suits e-commerce stores, SaaS companies, and service providers that get repetitive questions about shipping, pricing, or product usage. It's not for teams that need full human-only support or complex, multi-channel contact center features.
Real use cases
An online store can train the agent on shipping and return policies, letting it answer customers while the team sleeps. A B2B SaaS can set it to capture leads when prospects ask about pricing. A service business can connect Calendly so the agent books consultations directly in chat.
Key features
- Train on your content — Upload PDFs, crawl your site, paste text, or pin exact Q&A answers.
- One-line embed — Add a single script tag to WordPress, Shopify, Webflow, React, or plain HTML.
- 24/7 multilingual support — Answers in ten languages from your trained sources, day and night.
- Three reply modes — AI-only, handoff to human, or human-only live chat; switch anytime.
- Book meetings — Connect Calendly or Cal.com; the agent offers real availability and schedules directly in chat.
- Capture leads — A form renders inside the chat; names, emails, and phone numbers save to your CRM.
- Call your APIs — Trigger REST, webhook, or GraphQL actions right from the conversation.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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AssistLoop.ai Pricing
AssistLoop.ai pricing: from $0/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free
$0/month — 150 message credits, 1 AI agent, 1MB training documents, 10 website links per agent.
Basic
$25/month (billed annually) — 3,000 message credits, 1 AI agent, widget customization, handoff to humans, 50MB training documents, 50 website links, lead capture, 5 agent actions, 2 team members, remove branding.
Pro
$109/month (billed annually) — 15,000 message credits, 2 AI agents, unlimited website links, 10 agent actions, 4 team members, plus all Basic features.
Business
$325/month (billed annually) — 50,000 message credits, 5 AI agents, unlimited website links, unlimited agent actions, 6 team members, plus all Pro features.
All paid plans include a 14-day money-back guarantee. Add-ons available: extra message credits ($10 one-time), extra agents ($5/mo), and extra team members ($12/mo).
Frequently asked questions
How much does AssistLoop.ai cost?
AssistLoop.ai has a free plan and paid plans starting at $25/month (billed annually) for Basic, $109/month for Pro, and $325/month for Business. There's also a 14-day money-back guarantee on paid plans.
Is there a free trial or free plan?
Yes, there's a free plan that includes 150 message credits, 1 AI agent, and 1MB training documents. No credit card is required to get started.
What does AssistLoop.ai do?
AssistLoop.ai is an AI customer service agent that you train on your own content (website, PDFs, Q&A pairs). It answers customers 24/7 in ten languages, books meetings, and captures leads.
Who is AssistLoop.ai best for?
It's best for small to large businesses, especially e-commerce, SaaS, and service providers, that want to automate routine support and sales conversations. It's not ideal for teams needing full human-only support or complex phone/email ticketing.
What are the top alternatives to AssistLoop.ai?
Popular alternatives include Intercom, Zendesk Answer Bot, Tidio, and Chatwoot. When comparing, look at message credits, language support, lead capture, and integration options.
Can AssistLoop.ai hand off to a human agent?
Yes, it has a 'Handoff' mode where the AI answers first and hands over to a human when needed. The full conversation context is passed along so the human doesn't lose the thread.
