Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
About Chatling
What is Chatling?
Chatling is an AI-powered customer service platform that deploys AI agents on your website, WhatsApp, Instagram, Telegram, and Messenger. It resolves repetitive questions instantly, with accurate responses, and hands off to human agents when needed. It is designed for support teams, solo founders, and global brands looking to reduce workload and improve response times.
Who is it for?
Chatling is ideal for businesses that receive a high volume of repetitive customer queries, such as e-commerce stores, SaaS companies, schools, and event organizers. It is not designed for highly complex, technical support that requires deep integration with legacy systems.
Real use cases
Use Chatling to auto-sync your website, docs, and help center so your AI always has up-to-date knowledge. Capture leads, answer product questions, and qualify prospects even when your team is offline. Support customers in 80+ languages seamlessly.
Key features
- Omnichannel AI agents — Deploy on web, WhatsApp, Instagram, Telegram, and Messenger, all from one unified inbox.
- Instant human handoff — Escalate conversations with full context when AI can't resolve an issue.
- AI knowledge auto-sync — Automatically sync website, docs, and help center so responses are always current.
- 80+ language support — Your AI agent understands and replies in multiple languages, helping global customers.
- Visual builder — Create chatbots visually without coding.
- Live chat — Chat with customers directly in real-time.
- Voice input — Allow users to send messages by voice (on Standard plan).
SaaSpartout Score
7.6
/10
Editorial score from our review methodology — not user ratings.
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Chatling Pricing
Chatling pricing: from $0/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free
$0/month — Includes live chat, unlimited chats, visual builder, 100 AI credits, 1 seat, 2 AI agents, 500k knowledge base characters, 2 actions per AI agent, limited customization, 4 AI models.
Standard
$40/month (or $32/month billed annually) — Everything in Free, plus 3,000 AI credits, 2 seats, 3 AI agents, 30M knowledge base characters, 5 actions per AI agent, auto-sync knowledge weekly/monthly, full chatbot customization, 28 AI models, API access, chatbot analytics, voice input.
All plans start with a free tier — no credit card required.
Frequently asked questions
Is Chatling free?
Yes, Chatling offers a free plan with 100 AI credits, 2 AI agents, and 500k knowledge base characters. No credit card required.
How much does Chatling cost?
Chatling pricing starts at $0/month for the Free plan. The Standard plan is $40/month (or $32/month billed annually).
What is Chatling best for?
Chatling is best for businesses that want to automate customer support across web and messaging channels, reducing repetitive questions and improving response times.
What are the top alternatives to Chatling?
Top alternatives include Intercom, Zendesk Answer Bot, and Ada, but Chatling offers a simpler, more affordable AI-first approach.
What are the limitations of Chatling?
The free plan has limited AI credits and customization. Advanced features like API access and analytics require the Standard plan.
