Jotform ◆
Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Desk365 Alternatives
We compared 8 alternatives to Desk365 in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Desk365: Desk365 is a white-label helpdesk platform for managing support tickets, with unlimited agents and tickets. Read the full Desk365 review →
Social Intents ◆
Live chat & AI chatbot that works inside Microsoft Teams, Slack, and Google Chat. Plans from $21/mo.
Free·from $21/mo (billed annually)
ChatBot ◆
Build and deploy AI chatbots for customer support and sales automation—trained on your website, no coding required.
from $19/mo
Chatfuel ◆
Chatfuel is an AI platform that handles client messages, bookings, and ads on WhatsApp, Instagram, and Facebook for service businesses.
Free·from $69/mo
Chatwoot ◆
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Gorgias ◆
Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support.
from $10/mo
LiveChat ◆
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
HelpCrunch ◆
HelpCrunch is a customer communication platform combining live chat, chatbots, knowledge base, email marketing, and popups.
Free·From $12/mo per user
◆ AI advisor — 30 seconds, no signup
Why are you looking at Helpdesk tools today?
Desk365 vs alternatives: quick comparison
While Desk365 offers solid ticketing fundamentals, teams often seek alternatives due to specific feature gaps, pricing constraints, or a need for different deployment options. You might also require better scalability, deeper integrations, or a more generous free tier for smaller support operations.
When evaluating alternatives, focus on core features like ticket routing, automation, and multichannel support. Also compare pricing structures, the availability of a free plan, and ease of use to ensure the tool aligns with your team’s size and workflow.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Desk365 (this tool) | Price on request (contact for quote) | No | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Social Intents | from $21/mo (billed annually) | Yes | Customer Support | Learn more → |
| ChatBot | from $19/mo | No | Customer Support | Learn more → |
| Chatfuel | from $69/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Gorgias | from $10/mo | No | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| HelpCrunch | From $12/mo per user | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
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