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About Gallabox
What is Gallabox?
Gallabox is an omnichannel customer conversation platform that combines AI agents with messaging channels to automate lead capture, qualification, nurturing, and conversion. It connects WhatsApp, Instagram, web chat, and voice calls into a single system, so you can respond to every inquiry instantly and follow up automatically.Who is it for?
Gallabox is built for small to large teams that handle high volumes of inbound leads and need speed-to-lead. It's ideal for sales, marketing, and support teams in industries like real estate, education, healthcare, and e-commerce. It is not a substitute for a full CRM, but it complements one by bi-directional integration.Key use cases
Capture leads from Click-to-WhatsApp ads, Instagram comments, and web chat. Qualify them with AI conversations that score intent and budget. Trigger follow-up drips when leads go quiet. Send payment links and book appointments in-thread. Route complex closes to human reps with full context.Who is it NOT for?
Gallabox may not suit businesses that require on-premise deployment (only Enterprise) or that need deep customization without coding. It's also less ideal for teams that primarily use email as their main channel, as it focuses on messaging and voice.Key features
- Omnichannel AI agents — Capture leads from WhatsApp, Instagram, web, and phone voice, all in one inbox.
- Instant qualification — AI agents ask qualifying questions and score leads in real-time.
- Smart follow-ups — Inactivity-triggered drips keep leads warm without manual effort.
- Appointment booking — AI checks availability and syncs with your calendar in the conversation.
- Payment collection — Send payment links and confirm receipts automatically.
- Broadcast campaigns — Send personalized messages to segmented lists and route replies back.
- Agent fallback — Escalate to human reps with full context when needed.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Gallabox Pricing
Gallabox pricing: from ₹2,999/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Basic
₹2,999/mo (billed quarterly) — for small teams. Includes 3 user accounts, 500 AI credits/month, one channel each (WhatsApp, Instagram, Web widget), basic forms, catalog & payments, chatbot flows, 20+ integrations, 48-hour support SLA.
Essential
₹6,999/mo (billed quarterly) — for growing teams. Includes 6 user accounts, 2,000 AI credits/month, additional channels, AI agents on WhatsApp and Instagram, inbox AI copilot, team management, drip campaigns, CAPI + ads attribution, custom views, business hours, full API, bi-directional CRM integrations.
Advanced
₹16,999/mo (billed quarterly) — for revenue teams. Includes 10 user accounts, 8,000 AI credits/month, AI voice on WhatsApp and phone, lead pipeline management, appointment booking management, dynamic forms, advanced integrations, custom roles, special days/holidays setup, number masking.
Enterprise
Custom pricing — for large teams. Includes custom seats, custom AI credit pool, unlimited channels, SSO/SAML, IP whitelist, custom RBAC, number masking, custom AI fine-tuning, dedicated CSM, uptime SLA, on-prem/private cloud, data residency.
Free trial: 500 AI credits, no credit card required.
Frequently asked questions
What is Gallabox?
Gallabox is an AI-powered omnichannel platform that helps businesses capture, qualify, and convert leads across WhatsApp, Instagram, web chat, and voice calls, using AI agents and automation.
How much does Gallabox cost?
Gallabox pricing starts at ₹2,999 per month (billed quarterly) for the Basic plan. Higher tiers (Essential, Advanced, Enterprise) offer more features and credits, with Enterprise being custom-priced.
Is there a free trial?
Yes, Gallabox offers a free trial with 500 AI credits, no credit card required, so you can test AI conversations on real leads.
Who is Gallabox best for?
Gallabox is best for sales and support teams in businesses that respond to inbound inquiries on WhatsApp and Instagram, such as real estate, education, healthcare, and e-commerce. It's not a full CRM but integrates with one.
What are alternatives to Gallabox?
Common alternatives include Manychat, Intercom, and Tidio, though these may not combine AI voice and WhatsApp-specific features in the same way. Gallabox's focus on WhatsApp and Instagram AI agents is distinctive.
What are the limitations of Gallabox?
The Basic plan has a hard cap of 3 users and 500 AI credits per month. Also, the platform is channel-focused, not email-first, and advanced integrations like SSO/SAML are only available on Enterprise.
