ChatBot ◆
Build and deploy AI chatbots for customer support and sales automation—trained on your website, no coding required.
from $19/mo
About InsertChat
What is InsertChat?
InsertChat is an AI-powered customer support and engagement tool that creates a smart assistant for your website and phone. It answers customer questions, books meetings, and captures leads 24/7 in 58 languages, all under your own brand. The AI trains on your website content, documents, and videos to provide fact-based answers.
Who is InsertChat for?
InsertChat is designed for businesses that want to automate customer interactions without coding. It’s ideal for e-commerce stores, small to medium businesses, and agencies that need to manage multiple client accounts. It is not suitable for companies that require extensive custom AI model training or highly specialized, non-standard integrations.
Key Use Cases
With InsertChat, you can deploy a text agent that answers visitor questions with tables, charts, and forms. You can also add a voice and phone agent to handle inbound calls. The system learns from your website, PDFs, and YouTube videos, and it can re-check your pages weekly for updates. Use cases include answering shipping FAQs, booking demos, and qualifying leads.
Key features
- Website AI Agent — Answers visitor questions in seconds, day and night, using your real facts.
- Voice & Phone Agent — Handles inbound calls and saves leads automatically.
- Multi-Source Training — Learns from web pages, PDFs, documents, and YouTube videos.
- Interactive Responses — Displays tables, charts, forms, and booking calendars directly in the chat.
- 58 Languages — Communicates with customers in their preferred language.
- White-Label Branding — Removes the “Powered by” badge and uses your logo and colors.
- Human Handoff — Transfers conversations to live chat when needed.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
InsertChat Pricing
InsertChat pricing: from $82/mo.
Pro — $82/mo
Best for individual businesses. Includes 3 assistants, 1,000 content sources, 3 seats, 5,000 credits/month, voice chat mode, phone number purchasing ($10/mo per number), and your brand on the dashboard.
Agency — $165/mo
Best for agencies. Includes 20 assistants, 5,000 sources, 5 seats, 10,000 credits/month, custom domain, custom SMTP, data exports, and full white-label access.
Business — $415/mo
For larger teams. Includes 50 assistants, 25,000 sources, 10 seats, 25,000 credits/month, API access, webhooks, and priority support.
Enterprise — From $832/mo
For large enterprises needing capacity and custom onboarding.
All plans start with a 7-day free trial.
Frequently asked questions
How much does InsertChat cost?
InsertChat Pro starts at $82/mo (billed annually). Agency plan is $165/mo, Business is $415/mo, and Enterprise starts at $832/mo. A 7-day free trial is available.
Is InsertChat free?
No, InsertChat is not free. It offers a 7-day free trial on all plans, but requires a paid subscription after the trial ends.
Who is InsertChat best for?
InsertChat is best for small to medium businesses, e-commerce stores, and agencies that want to automate customer support and lead generation on their website and phone without coding.
What are the top alternatives to InsertChat?
Top alternatives include Intercom, Drift, and Ada, but InsertChat stands out for its white-label branding, multi-language support, and combined web + phone AI agents.
Does InsertChat include a phone agent?
Yes, the Pro plan includes voice chat mode for website visitors and phone number purchasing is available for $10/mo per number. Higher plans include more advanced call analytics.
Can I use my own AI keys with InsertChat?
Yes, the Pro plan includes 'Bring your own AI keys' (BYOK) functionality, allowing you to use your own AI model credentials.
