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Meya Customer Support

from $99/mo

About Meya

What it does

Meya is a chatbot platform that lets you build, deploy, and manage conversational AI agents without writing code. It uses natural language understanding (NLU) to interpret user intent across multiple languages, handle multi-turn dialogues, and connect to your existing systems via integrations or custom APIs.

The problem it solves

Customer support teams often struggle to scale tier-1 inquiries without adding headcount or sacrificing response quality. Meya automates these conversations with a visual flow editor, a developer console, and a human-bot hybrid handoff when the bot reaches its limits.

Who it is for (and not for)

Meya is best for customer support teams, e-commerce stores needing 24/7 order tracking, and SaaS companies building in-app assistants. It is not ideal for simple FAQ bots or teams that need a fully managed, no-coding experience—Meya offers a developer console with CLI access and Python scripting for customization.

Real use cases

E-commerce stores deploy Meya for order tracking and returns handling. SaaS companies use it for user onboarding and ticket deflection. Support teams integrate with Zendesk, Slack, and Shopify to streamline workflows.

Key features

  • Visual Conversation Builder — Drag-and-drop interface to design multi-step dialogues
  • Natural Language Understanding — AI that grasps intent and context, not just keywords
  • Multi-Channel Deployment — Deploy to web chat, Facebook Messenger, WhatsApp, and more
  • Analytics Dashboard — Track conversation success rates, drop-offs, and user satisfaction
  • Custom Training — Upload your FAQ docs or knowledge base to train the AI
  • Human Handoff — Seamlessly transfer to a live agent when the bot hits its limits

Meya Pricing

Meya pricing: from $99/mo. Billing model: Freemium.

Dev Plan — $99/month

Includes 500 MAU, 2 dev apps, 1 staging app, 0 production apps, 2 team members, 7-day log retention, shared Slack channel and email support.

Pro Plan — $999/month

Includes 5,000 MAU, 7 dev apps, 3 staging apps, 1 production app, 7 team members, 30-day log retention, volume discounts, and 50% pre-buy MAU discount option. Most popular as you scale.

Partner Plan — $3,000/month

Includes 15,000 MAU, 10 dev apps, 3 staging apps, 3 production apps, 10 team members, 30-day log retention, re-seller terms, and same volume discounts. For selling to multiple customers.

All plans include a 14-day free trial with no credit card required. Additional MAU available at tiered overage rates.

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Frequently asked questions

Is Meya free?
Meya offers a 14-day free trial with no credit card required. Paid plans start at $99/month (Dev plan).
How much does Meya cost?
Meya pricing starts at $99/month for the Dev plan (500 MAU). The Pro plan is $999/month (5,000 MAU), and the Partner plan is $3,000/month (15,000 MAU).
What is Meya used for?
Meya is used to build AI chatbots for customer support, e-commerce order handling, and in-app user onboarding—without coding.
Who is Meya best for?
Meya is best for customer support teams, e-commerce stores, and SaaS companies that need a customizable, no-code chatbot with NLU and human handoff.
What are the top Meya alternatives?
Top alternatives include Zendesk Answer Bot, Intercom, Tidio, and ManyChat. Meya stands out for its visual flow editor and developer-oriented features.
Does Meya integrate with Zendesk?
Yes, Meya integrates with Zendesk, Slack, Shopify, and REST APIs. You can also connect custom backend APIs.
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