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Nolt Customer Support

from $29/mo

Nolt (Customer Support): Nolt is a feedback management tool for SaaS teams. Collect, plan, and release user feedback from one place, starting at $29/mo. Pricing: from $29/mo. (data verified August 2026)

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About Nolt

What is Nolt?

Nolt is a collaborative feedback management platform that helps product teams collect, prioritize, and act on user requests. It replaces scattered channels like email, spreadsheets, and Slack with a single, branded feedback board where customers can submit ideas, comment, and vote.

What problem does it solve?

Without a dedicated tool, feedback gets lost across inboxes and tools, making it hard to know what to build next. Nolt turns feedback into an organized workflow—from suggestion to roadmap to changelog—so teams can build the right features and keep users informed.

Who is it for?

Nolt is ideal for SaaS companies, product teams, and community-driven businesses that want to streamline user research and improve product-market fit. It's not designed for enterprises needing complex project management or offline feedback collection; those users may prefer Jira or dedicated survey tools.

Real use cases

Use Nolt to run a public feedback board for feature requests, manage internal beta feedback in a private Kanban view, publish a public roadmap to build trust, and announce releases in a changelog to close the loop. Integrations with Slack, GitHub, and Jira keep workflows connected.

Key features

  • Feedback boards — Collect and organize user suggestions with custom fields, comments, and voting.
  • Kanban view — Turn feedback into tasks, assign team members, set deadlines, and track progress.
  • Roadmap — Show what’s planned and in progress to keep users engaged and informed.
  • Changelog — Announce updates and schedule posts to close the feedback loop.
  • Integrations — Connect with Slack, GitHub, Trello, Zapier, Jira, Intercom, and more; GraphQL API for custom workflows.
  • Moderation — Manually or AI-moderate content and merge duplicate suggestions.
  • Single sign-on (SSO) — Use JWT-based SSO or SAML 2.0 (Enterprise) for secure access.

SaaSpartout Score

7.5 /10
Ease of use 8.5
Features depth 7.5
Value for money 7.0
Support quality 7.5
Integrations 8.0
Scalability 6.5
Documentation 7.0
Onboarding speed 8.0

Editorial score from our review methodology — not user ratings.

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Nolt Pricing

Nolt pricing: from $29/mo.

Essential — $29/month (billed annually at $348)

Includes 1 board, custom fields and statuses, private boards, roadmap, JWT-based SSO, hide new suggestion button, Slack/Discord and GitHub/Trello integrations, all web analytics integrations.

Pro — $69/month (billed annually at $828)

Everything in Essential, plus 5 boards, password-protected boards, domain restriction, advanced moderation and profanity filters, Zapier/Pabbly/Make, Intercom/Microsoft Teams, Jira/Linear/monday.com/Asana integrations, data export APIs, and many other features. Most popular.

Enterprise — Custom pricing

Everything in Pro, plus unlimited boards, AI-assisted moderation, SSO with SAML 2.0 and OpenID Connect, Okta/OneLogin/Entra ID/SCIM, invoicing, security review, 99.9% uptime SLA, priority support.

All plans include unlimited users, unlimited content, and unlimited admins. New boards start with a 10-day free trial of the Pro plan with no credit card required.

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Frequently asked questions

How much does Nolt cost?
Nolt's Essential plan starts at $29 per month (billed annually). The Pro plan is $69 per month, and Enterprise has custom pricing.
Is Nolt free?
Nolt is not free, but you can try it free for 10 days with a Pro plan trial—no credit card required.
Who is Nolt best for?
Nolt is best for SaaS teams and product managers who want to collect and manage user feedback from idea to release. It's also useful for customer support teams and community managers.
What are the best alternatives to Nolt?
Popular alternatives include Canny, Productboard, Aha!, and UserVoice. These tools offer similar feedback management features but may differ in pricing and integrations.
Does Nolt integrate with Jira and Slack?
Yes, Nolt integrates with Jira, Slack, GitHub, Trello, Intercom, Linear, and many other tools, with two-way sync for project management.
What is the main limitation of Nolt?
The main limitation is that the Essential plan only includes one board, so teams needing multiple product lines may need to upgrade to Pro or Enterprise.

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